Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
62 reviews
Business ExplainedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re a team of people just like you.Our team consists of both young and experienced business professionals, entrepreneurs and creatives, brought together by one simple goal: To make high quality business education, tools, and resources, available for people around the world. We recognized a gap between the vast amount of knowledge available online, and the lack of a systematized approach to education for the most popular and useful business topics. That’s what drove us to get our team together, onboard experts, and start curating content and writing our first eBooks. The rest is history…Follow us on Social Media to be in the loop, and thank you for being a part of our journey!
Business Explained (business-explained.com) has 62 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
62 approved reviews, newest moderated first
A really interesting and educational set of books, it'll help me a lot. Thanks for your service
By Pedro M.
Response from Business Explained· Jan 15, 2026
Thank you for the kind words. We’re glad the books are helpful, and we appreciate you taking the time to share this.
It was a wonderful experience, with a great wealth of expertise across multiple fields in improving and developing administrative performance and consultancy. I wish the books were available in Arabic so that this large number of people in Arab countries could benefit from them. Dr. Kamel Farouk Project Management Consultant
By Dr. kamel A.
Response from Business Explained· Jan 12, 2026
Thank you so much, Dr. Farouk, for your thoughtful feedback and kind words. We’re glad the content helped you structure your learning and that you found it valuable for consulting and administrative performance. We truly appreciate your suggestion about Arabic translations. While we can’t promise anything at this stage, it’s great to know there’s interest from the Arabic-speaking community.
I bought a book on Management Consulting, but it wouldn't download. I then tried to contact their Customer Service, but the message indicated a fault and asked me to try later. Please provide the book or issue a refund. Problem now solved.
By James
Response from Business Explained· Jan 4, 2026
We’d like to clarify a few things for accuracy. Our eBooks are available for immediate download after purchase, and we handle hundreds of orders every day without download issues. When problems do occur, they are usually related to browser, device, or connection settings rather than the product itself. We take customer support very seriously and have a dedicated team that responds to every email and message. That said, we are currently in the middle of the holiday period, so response times may be slightly longer than usual. If a customer cannot access their purchase or is genuinely unsatisfied, we offer refunds with no questions asked. We are always happy to help and encourage customers to contact us so we can resolve the situation as quickly as possible.
There is a ton of great information in the PDF’s and spreadsheets. I just don’t like the fact that the “books” don’t come in actual “book” form. I’m not going to print thousands of pages and have them spiral bound. In the marketing videos they show people looking at actual books. I guess I’ll just keep reading the “ebooks” in PDF form….
By Marc G.
Response from Business Explained· Dec 12, 2025
Thanks for the honest review and for pointing this out. You’re right that everything we sell is digital. We clearly state on our website and checkout that these are eBooks in PDF format and spreadsheets. We don’t sell physical books, and we don’t expect anyone to print them. About the marketing visuals: the physical books you see are symbolic. They’re meant to show structure and depth, not to suggest that printed books are shipped. Still, we understand how that can be confusing, and your feedback helps us improve how clearly we communicate this. We chose PDFs on purpose. They’re searchable, easy to use on any device, and simple to update with new content over time. Thanks again for the feedback and for recognizing the value inside the material, even if the format wasn’t your ideal one.
I bought All Products Special 9 months ago, and it has become one of the most valuable tools in my professional life. At this stage in my career, I have read more management books than I can count, but most were either too academic or too shallow to be useful. Business Explained struck the right balance, straightforward enough that I could get through a chapter on a Sunday evening, but with practical frameworks I could actually use with my team on Monday morning. I leaned on Strategic Management Explained when rethinking our expansion strategy and it helped me structure the process without overcomplicating it. What impressed me most is the consistency across their products. I started with just a few eBooks, but eventually bought the full package because every title felt like it paid for itself in saved time and clearer decision-making. The Human Resource Management Explained book gave me practical templates for retention, while KPI Mastery sharpened how we track performance in the business. At 52, I do not waste time on fluff, this is the first resource I recommend to colleagues who want something that works without jargon or gimmicks.
By Nick
Response from Business Explained· Sep 16, 2025
Thank you for sharing such a thoughtful review. It’s incredibly rewarding to hear that our books have been more than just “reading material,” but tools you could put into practice with your team the very next day. That’s exactly the balance we’ve always tried to strike: practical frameworks without the jargon or filler. The fact that you used Strategic Management Explained during your expansion planning, or relying on Human Resource Management Explained and KPI Mastery for templates and sharper performance tracking, shows us that the content is landing where it matters most, in real decisions, with real teams. Knowing that our consistency across titles led you from a few books to the full collection is one of the best compliments we could receive. We truly appreciate your trust and the fact that you recommend us to colleagues. Reviews like yours motivate us to keep raising the bar and creating resources that respect our readers’ time while helping them move forward with clarity. Warm regards, The Business Explained Team
I purchased the 44-book collection (197$) from Business Explained in 2024 and have since used it sporadically to seek inspiration, explore new approaches, and get a broad overview of different business topics. There are definitely some positives: 1. The structure is clear and beginner-friendly 2. Each topic is broken down step by step 3. It’s helpful for refreshing existing knowledge or getting a quick grasp of a subject 4. Ideal for browsing when you’re looking for a new method or angle That said, there are also clear downsides: 1. The content appears to be AI-generated, and not thoroughly reviewed by a subject matter expert. In the Brand Development book, for instance, several sentences are repeated almost verbatim (“Brand development involves building a brand identity,” “Brand development is about creating a memorable brand,” etc.). 2. Repetition and surface-level insights weaken the professional credibility of the material. 3. Many books explain what and why, but rarely go in-depth on how. This becomes a major limitation, especially in complex areas like branding, where examples, context, and nuanced strategies are essential. In a time when so much content is AI-generated, we risk losing depth, nuance, and specialization. These materials provide a broad starting point, but not a substitute for curated, experience-based knowledge. Each book ranges from 40 to 350 pages, but due to the automated style, page count doesn’t equal substance. It’s a solid reference set – just don’t expect detailed frameworks or real-world case studies.
By Miss
Response from Business Explained· Jul 29, 2025
Thank you for your thoughtful review - and for purchasing our 44-book collection. We genuinely appreciate the time you took to highlight both the positives and areas where we can improve. A few things we’d love to clarify: 1. Content quality & review process: All of our eBooks are written by multiple experts in their respective fields - not by AI. If you’ve noticed variation in depth or style across books, that’s because each author brings their own experience and teaching style to the table. We see this as a strength, not a flaw - but we understand how that can come across differently depending on what you’re looking for. 2. Repetition in the Brand Development book: Great catch - and this is a deliberate choice. Some core ideas are repeated in slightly different ways to help readers internalize the concepts, especially those who may be newer to branding. That said, we understand how this could feel redundant to more experienced readers like yourself. 3. Depth vs. breadth: You’re right - these books are explainers. They’re meant to cover all knowledge levels: beginner, intermediate, and even expert (depending on the topic). Some eBooks go deep into frameworks and strategies (e.g., Strategic Management, KPI Mastery), while others serve as high-level overviews or refreshers. It’s something we’re continuously balancing. 4. Style and substance: Page count doesn’t always equal depth - we agree with that. Our aim is clarity, simplicity, and usefulness, but we’ll definitely review the materials you mentioned for opportunities to improve specificity and richness. One thing we care about more than anything else is making sure every customer feels heard and supported. That’s why we personally respond to every message, email, and review. We’re already sharing your feedback with the team so we can make improvements. If you’d like to share more thoughts or discuss this further, we’d really love to hear from you. Just send us a quick message - we’re always open to dialogue. Warm regards, The Business Explained Team
