Philip May at BusBank has been the…
Philip May at BusBank has been the absolute best person to work with, he is ALWAYs super helpful and knowledgeable. He deserves a medal for all the hoops that we ask him to jump through. Thank you
By April C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
726 approved reviews, newest moderated first
Philip May at BusBank has been the absolute best person to work with, he is ALWAYs super helpful and knowledgeable. He deserves a medal for all the hoops that we ask him to jump through. Thank you
By April C.
We had a great experience with BusBank. My only issue is with the price. It was a bit expensive for the small group that we had.
By Star Gate Music P.
Excellent! Easy to set up and pay, they were prompt, and the driver was so friendly! Loved our experience
By Amanda
Great customer service, they are very flexible and always get what I need done. This is the first company i go to whenever I need a charter bus
By Robert T.
Top quality service, from the sale and scheduling to the bus condition, a professional driver, and on time performance this was a excellent experience. I would definitely recommend this company.
By Greg S.
Easy to work with, most affordable I found through research, and the bus was very clean and nice.
By Alex
Philip is great to work with. He was super flexible and professional. Would absolutely recommend BusBank!
By Sydney
Great experience from start to finish!
By Angela