They were prompt
They were prompt, friendly and the buses were very clean. Thanks for serving us on such short notice.
By Nadine
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
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The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
726 approved reviews, newest moderated first
They were prompt, friendly and the buses were very clean. Thanks for serving us on such short notice.
By Nadine
My experience with BusBank was exceptionally good. My driver was professional, friendly, and pleasant. I would most certainly use your service again.
By Michele
BusBank got our guests to the wedding in a timely fashion and all my guests were pleased with the buses and how clean they were.
By Marianne
Very easy to coordinate and book travel. On the day of travel, the bus was very clean, the drive was early and had all of the travel details. All my team had to do was board the bus and enjoy the trip. Highly recommend and looking forward to using BusBank again. Overall, great price and service.
By Erica
Excellent service! I made a last minute reservation and they helped me every step of the way and got all my people to the venue on time! Would definitely use them again :)
By Rose
the Driver was great in every way. He was a safe driver, he was courteous, and very friendly.
By Joshua
On time, nice, and very professional!
By Shelley
BusBank was great to deal with and I would highly recommend them. That being said, the bus I hired to bring kids from summer camp to the airport was late by more than 30 minutes so it did put a whole lot of stress on me at the time. I know things happen and it all ended up ok, everyone got on their flight ok but it was kind of stressful at the moment. Other than that, the buses were super clean and amazing, bus drivers friendly and courteous, and again, I would highly recommend.
By K P.