Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
362 reviews
BurneekSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Empower your wellness journey with Burneek's innovative temperature engineering. From our Saunas to the Frozeneek plunges, embrace holistic health accessible to all. Transform with advanced, simple-to-use products. Wellness isn't just for the fit; it's for anyone ready to change, feel great, and be the best version of yourself.
Burneek (burneek.com) has 362 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
362 approved reviews, newest moderated first
Great customer service! Quick to response and resolve issues.
By Casey T.
Response from Burneek· Jul 10, 2026
Thank you for your kind words! We're glad to hear our team was able to respond quickly and help resolve your concerns. Providing timely, reliable support is something we always strive for. – Burneek
I sauna at least 3 times a week now. I put the sauna in my open basement , where I have made a sweet little retreat, with a couple of chairs and a table for breaks. In the harsh, cold, stormy winters here in the Upper Peninsula of Michigan, there is nothing like warming up in my sauna on a winter evening, waking up clear and refreshed. I like to take a jug of water in the sauna eith me while listening to my audio books. Thanks so much!
By Amy M.
Response from Burneek· Jul 9, 2026
Thank you for sharing this with us. It’s wonderful to hear your sauna has become such a special part of your weekly routine. Creating a space where you can relax, unwind, and enjoy a quiet moment is exactly the kind of experience we hope to provide. Thank you for choosing Burneek, and enjoy every session. – Burneek
Love my sauna and Burneeks customer service has been great!
By Rob S.
Response from Burneek· Jul 9, 2026
Thank you for your kind words! We're so glad you're enjoying your sauna and that our customer support team has made your experience even better. Thank you for choosing Burneek and for being part of our community. – Burneek
They have great customer service! They are kind and courteous. There products are amazing! I purchased a Halo Sauna from Burneek. I have benefited from it greatly! I feel better, my skin is improving, the overall benefits from using the sauna are truly amazing! I highly recommend Burneek for your sauna needs and the prices are very reasonable.
By Matthew
Response from Burneek· Jul 9, 2026
Thank you so much for your kind words. We're thrilled to hear you're enjoying your HALO sauna and that it has become such a positive part of your wellness routine. Knowing you've had a great experience with both our product and our support team is the best feedback we could receive. Thank you for your recommendation and for choosing Burneek. – Burneek
I use my sauna 3 times a week and it has helped my medical issues feel less. Im sleeping better and my skin is glowing. My partner uses it 2 times a week and he has begun to feel the benefits. I am happy with the purchase.
By debra L.
Response from Burneek· Jul 9, 2026
Thank you for taking the time to share your experience. It's wonderful to hear that your sauna has become such an important part of both your wellness routines. Knowing you're experiencing meaningful benefits and that you're both enjoying it together is exactly what we hope for. Thank you for choosing Burneek. – Burneek
I love my sauna, specially with the red light. Gives me a full recovery feeling. Instructions were easy to understand and customer service has been great with any questions. Definitely recommend to everyone
By Marleen. E.
Response from Burneek· Jul 8, 2026
Thank you for sharing your experience. We're thrilled to hear you're loving your sauna and enjoying the addition of the red light. It's also great to know the setup was straightforward and that our support team was able to help whenever you needed assistance. Thank you for your recommendation and for being part of the Burneek family. – Burneek
I’ve had my sauna/steam room for about a year or a year and a half. Works incredibly well. Better than I ever expected an at home steam room to work. Easy to put together. Plenty of room to sit or stand. Does not use as much water as I thought it would, yet gets completely filled with steam. I’m very happy with my purchase and highly recommend.
By JoMos
Response from Burneek· Jul 7, 2026
Thank you for taking the time to share your experience. Hearing that you've been enjoying your sauna for over a year and that it has exceeded your expectations is incredibly rewarding. Knowing it continues to perform so well over time is exactly what we strive for. Thank you for your recommendation and for choosing Burneek. – Burneek
The sauna is awesome! Way better than I expected! The cold plunge was garbage!
By Tim C.
Response from Burneek· Jul 7, 2026
Thank you for sharing your feedback. We're delighted to hear you're enjoying the sauna. If there's anything about the cold plunge that didn't meet your expectations or isn't performing as it should, please email [email protected]. Our team will be happy to review your case and help find the appropriate solution. – Burneek
