Burlington BathroomsReviews of burlingtonbathrooms.com

AVOID !!! Bought a Burlington vanity unit for around £800 which has split inside the door opening and around the bottom of the unit after 18 months !! Contacted customer services to be told its not covered by the warranty as doesn't have a silicone seal between the unit and basin... absolutely nothing to do with the POOR quality wood splitting (at the bottom of the unit nowhere near the basin) I will never buy this rubbish again

This company has gone down the pan.Meant to be next day delivery but actually more than a week. It has lead to me having to cancel my 91yeR old Fathers visit as we do not have a working downstairs toilet. They promised the part for next day, now telling me next week. I explained about my Father visiting and not able to get upstairs and was assured if delivery!!! What a joke, you should be ashamed of yourself.

Burlington is the most overpriced rubbish iv ever fitted Avoid at all costs You are better off going to B and Q and they are bad.

I replaced our wooden Burlington toilet which dissolved itself in some areas after only 4 months of almost no usage. I can see here On Trustpilot that I am not the only one. I equally got a very offensive customer service response where I was told it my fault assuming I have bleached it although I clearly have not. The Burlington seat costs a fortune and should not be in the state I find it after just 4 months. The customer services just a disgrace! Very frustrating to say the least. I agree with previous comments to strictly avoid Burlington going forward. The warranty is not worth anything! A huge disappointment. Overpriced, bad quality and disgraceful customer service.

Fitted a complete new Burlington bathroom suite and after only two years, we are ready to rip it out and replace with Imperial. The shower controls are flimsy and fall off the control valves at regular notice. The 2 door bath screen needs new water seal and I can’t get one. The toilet blocks continually due to the restricted gap. The bathroom sink cupboard and bath panel are already rotting away. Overall very disappointed

We have three complete Burlington bathrooms in our house, all three were fitted by professionals, we have been very happy on the whole the products are very good quality, the shower heads, rinses, taps and sinks are superb. To me there are a couple of issues with standards that really do need addressing. The first is toilet seats - they are just not up to the mark and certainly not at this price, the chroming on two of our the toilet seats blistered very quickly and a warranty replacement is doing the same, I can assure you we don't use bleach or aggressive chemicals on the chrome work or seat. One other seat which was white turned yellow under the lid -maybe a reaction from bleach fumes in the toilet but would that not be something it should be suited to ? Now one of the baths, a great bath but the chrome claw feet have blistered badly! A bathroom should be able to handle normal use, chrome on a toilet seat should be the same standard as it is a tap if you paying more than double the usual price for a toilet seat. My suggestion is either drop the chrome or get the quality improved. Second area - Minerva tops my sink has cracked around the plug hole, it was fitted and not used for a year, then one year after using it cracks appeared, I polished them and they faded but another year later and they're growing longer deeper and appearing further up the sink, now we need a new worktop and sink and its looking terrible and likley not in warranty as the company we bought it off (Simply- Burlington ) has gone bust. You are 90 % there Burlington but sort these issues out and you will be top of the pile in this price range

Red Flag warning.🚩🚩🚩 British Name “Burlington Bathrooms”. Expensive products made in China. Disastrously incorrect instillation instructions and a customer service who couldn’t care less.Also parent company for Crosswater. Purchase at your expensive peril

We installed Burlington products in 3 bathrooms as part of a major restoration of our victorian house. Never again would I purchase a single Burlington product. Two years later I can confirm the quality is shocking, with dispite constant cleaning, there's bad discolouration to all the ceramic sinks and toilets that just won't come off, all the plug mechanism have failed and needed replacement.The showers handles are constantly falling off.We had a small cloakroom replaced at a similar time and used products from Screwfix,after two years the ceramic sink and toilet are still perfect white,so it's not our water! Planning to rip out our Burlington bathroom products after only 2 years. Do yourself a favour save time hassle and money by choosing another manufacturer.