The burgers and onion rings are very…
The burgers and onion rings are very good BUT skip the fries(worst I've ever had).
By Lois F.
Saturday, November 7, 2026 · Customer reviews of US businesses
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43 reviews
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Gourmet burgers made with 100% natural, certified Angus beef. Crispy fries & double battered onion rings are made fresh daily. Craft beer/wine available.
BurgerFi (burgerfi.com) has 43 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
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The burgers and onion rings are very good BUT skip the fries(worst I've ever had).
By Lois F.
Food is good but the workers were so lazy they refused to make more fries because they didn’t want to get the fries out of the back and pretty much lied to us telling us that they were out of fries I will definitely come back when they clean up their act…Also the website said they close at 10 but then when I went to order dessert, they said “oh no we close at nine. Sorry we can’t help you or take any more orders.” i’m sorry, but I don’t know if I’m coming back.
By Rue
Visited the Burgerfi in Lawrenceville Ga. Not good customer service. My suggestion don't order the onion rings. The price is 5.97 for 5 onion rings and they are little.
By Val W.
The food is great but there is a customer service problems with staff verifying the items in order placed. On two different occasions the onion rings were Not in the bag. I tried calling when I got home but no answer. I thought it would be really nice if a coupon would be issued for these 4 missing items.
By Marcia C.