BungalowReviews of bungalow.com

They discriminate against LGBTQ. Applied for an apartment and everything was going well. I make 6 times the posted rent and even provided a bank statement showing over $20k in my account. My legal name is different from my preferred name and upon the agent discovering that suddenly I get denied. Their reasoning was "if credit score is under 550 it is automatically denied". That was a lie, because my credit score was definitely over 550 and I even provided evidence of the reports from Equifax and TransUnion and asked them where they got their report from. They refuse to respond now after calling them out on their lie. Its evident its because they discriminate against LGBTQ

I'm a home owner, recently signed a contract with Bungalow. They promised to update me on the status on a weekly basis, but as soon as the lease's been signed, they've stopped responding to your emails / calls. The service they provide is the lowest quality job you can expect (they hire local ppl thru different App and provide no oversight to the job done), and no one really oversees the listing. I wish I have looked at other bad reviews before I signed the contract with them. Everyone is remote and there is no one looking over your house or posting with the attention it needs.

This is by far the worst property management company in existence. Their customer/support service and overall property management quality is non-existent. Beware, I wouldn’t recommend them even if they paid me.

This is the best club ever

If you're a homeowner or landlord, do not let Bungalow manage your property. I regret signing over my house to them for one year and I hope the the tenants will not renew the lease. They put in horrible tenants in my brand new house. The tenants have not even stayed in the house for a month and they requested 5 to 6 maintenance requests. Without my knowledge, Bungalow sent all their high dollars maintenance technicians that ended charging me 1000 plus in services. In all I have spent over 3k on the house in less than 6 months because the tenants called for everything and Bungalow will send technicians to check it out and landlords pay for services. Stay away from them. Do not let them manage your property.

I have never written a review, but at this point I feel like it is my responsibility to put out a warning. Naturally, my experience may be anecdotal -though one of their excuses was that they have many such incidents they are trying to manage. I turned over my house to Bungalow at the beginning of June and updates were scarce. By the end of June my former neighbour called me reporting my home had been broken into; Bungalow has NO Emergency hotline, no phone numbers in general, even the few responses I have received via email support did not provide a call-back number. Eventually, I was able to get in contact with these people and they informed me that my Account Manager had left the company and so my vacant house had been completely neglected. I proceeded to inform them of the break in and the person on the phone said they would look into it “though, no residents had reported a problem” to which I said “well that’s just it, there are no residents and my account has been completely neglected for weeks”; with an audible chuckle the representative said “no, we just have a lot of demand and less staff, we will look into it and get back to you”. Well, they got back to me and suggested I file a police report (which I had) and that they would send someone over to look, change the locks, and secure the home. The next week they were completely unresponsive to my follow-ups and now, my neighbour has called me to say that someone has driven onto my lawn, blocking the front door, and that it appears to be squatters (yet to be confirmed by police). I called the number they had called me from weeks before and the number was disconnected, I eventually got someone on the phone after rummaging through all the proxy numbers they use and was told they would convey the message, as “they don’t have any domain in such circumstances”; hours later, I’m beginning to think I won’t be hearing from them.

Had a roommate through bungalow in west LA who ended up being extremely mentally unstable (threatening violence against other roommates, yelling and screaming to herself, paranoid, etc.) and other two roommates & I constantly felt unsafe in the home. We filed many reports & tried all we could to negotiate, converse with her and work with bungalow but bungalow literally took no action and were SO difficult to contact. They are an invisible company run by people behind screens in who knows what parts of the US — everything is good until it’s really bad and then there is nothing to do about it and you’re stuck with little response, help or action. Would never recommend this company.

I rented a room with Bungalow and when I arrived the entire apartment was covered in trash. Smoke detectors and fire alarms were missing. There were holes in the wall as well as other damages. I was promised that all the stuff would be fixed quickly but it took them weeks and they never fixed all the problems. I withheld rent from them so they would finally pay attention to me but they never did. I hired a lawyer to settle the issue but they only responded once with an outrageous offer for me move out in three days. Since moving out, I have continued to try to settle the matter with a lawyer but they have not responded. They did email me and I told them to respond to my lawyer. They claim to never have been contacted by my lawyer even though they responded to my lawyer. This company does not care about its customers. It does not care about quality of life or basic decency.