Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,400 reviews
BULLYMAKESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A monthly dog subscription box featuring durable toys and delicious treats designed for your power chewing dog. www.bullymake.com
BULLYMAKE (bullymake.com) has 2,400 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,400 approved reviews, newest moderated first
My rottie loves all the toys and treats and he hasn't destroyed them!!
By Jenny W.
Response from BULLYMAKE· Apr 7, 2025
Hi Jenny - we are so glad our products are a hit with your rottie! Thank you for taking time to leave us a review.
Loved the toys that have withstood the test of Belle's jaws. But most surprisingly, Belle, who disappointingly does not like peanut butter, liked the treat that had PB! We look forward to the next box!
By Jodi Y.
Response from BULLYMAKE· Apr 7, 2025
Hi Jodi - thank you for sharing your experience with us. We are glad our treats were a hit with your picky pup!
Got one box and the first day my dog chewed up and choked on a rope and I had to save his life cos the fragments got stuck in his throat and he couldn't breathe. It's very hard to deal with customer service team and get cancelled and refunded. They make false claims, it's totally fraud.
By Jessica T.
Response from BULLYMAKE· Apr 7, 2025
Hello Jessica, thank you for providing your identifying information. You should have received an email from a member of our health and medical team to look further into your experience. _________________ Hi Jessica - we are very sorry to hear about your recent experience. The health and safety of the pets we serve is of utmost importance to us and as a result, we take any and all health related reports seriously and are committed to individually investigating concerns. Due to the nature of your situation, we would like to connect you directly to our health and medical team to better understand your experience. We will send a request for information through Trustpilot for the health and medical team to contact you directly, or you can initiate connection with our team at [email protected] and request to be connected to the health and medical team.
My dogs love the treats and the toys! The toys are durable and the dogs keep going back for more play!
By Jenny B.
Response from BULLYMAKE· Apr 7, 2025
Hi Jenny - we are so glad that our treats and toys are a hit with your household! We look forward to keeping your pups' tails wagging with every box!
It is impossible to cancel your subscription. I had to Google how to cancel, and the only way is to email them. I told them I wanted to cancel; then they sent an offer to switch out toys; I told them no thank you, I wanted to cancel; while awaiting a response, they charged and sent a second box; then they sent another offer. I emailed them and asked for a full refund, and they said they were waiting on me to respond to their offer. I told them to cancel twice, was charged, and they said it’s my fault for not responding. Just do what I said to do. So now I have a box of extremely expensive toys that my dog will chew up in 3 days, and I have to take the other box to the post office to send back for a refund. Horrible customer service - don’t deal with them. **edited to add: they cancelled the subscription (and they should have after being asked twice). They are still requiring me to send the box back for any type of refund even though the box was sent days after the first cancellation request. To the post office I go…will edit again if I have to pay shipping costs.
By Amy R.
Response from BULLYMAKE· Apr 7, 2025
Hi Amy - thank you for providing the requested identifying information. Your subscription shows as cancelled on our end as of March 31st - if there is anything further we can do to support, please don't hesitate to let our team know. _____________________ Hi Amy - we are sorry to hear that your experience was not ideal. Bullymake's goal is to work hand in hand with our customers to ensure that you have the best possible experience with our products and understand that circumstances can change. We would appreciate the opportunity to make this right for you. We will send an information request through Trustpilot to connect, or you can also reach out at [email protected] and ask to be directed to our supervisor team.
I was a little disappointed when my fur baby was able to tear apart the purple toy that you put a treat in. However she loved getting to explore a whole box of toys just for her.
By Beth
Response from BULLYMAKE· Apr 7, 2025
Hi Beth - thank you for sharing your experience! We know that each dog has their own unique play needs and preferences, which is why we offer our toy replacement guarantee whenever a toy doesn't work out for your pup. If you are looking to find a toy that can stand up to those tough chewers, feel free to reach out to our team for some recommendations on toy types and how to best customize your future boxes for maximum enjoyment. For example, our rubber and nylon toys are built for those pups with an aggressive chewing play style. We are more than happy to help!
My puppy LOVED THE BOX! So excited for the treats and toys!
By April F.
Response from BULLYMAKE· Apr 4, 2025
Hi April - thank you for reaching out and sharing your experience. We are so glad that you and your puppy have chosen Bullymake to be a part of your household!
The toys were very durable. I just wish there were more to choose from.
By Ciara D.
Response from BULLYMAKE· Apr 4, 2025
Hi Ciara - thanks for sharing your experience and we are glad our toys are a hit in your household. Our team is always looking to improve on our rotating toy selection and welcome feedback from our customers on what you would like to see in future boxes - we will send you a request for information through the Trust Pilot portal if you would like to share more specific feedback. Additionally, our Bullymake shop (https://bullymakeshop.com/) also has toys from past box themes available for purchase if your pup has a past favorite!
