Great product slow shipping
Great product. Incredibly slow shipping using USPS. I feel like you should use FedEx or UPS for your shipping
By Bob
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
78 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dealer pricing on precious metals essentials.
BullionMax (bullionmax.com) has 78 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
78 approved reviews, newest moderated first
Great product. Incredibly slow shipping using USPS. I feel like you should use FedEx or UPS for your shipping
By Bob
Great product, great price, fast shipping.
By Mark
Great selection and compedetive
By Vivint C.
On 9/20 I placed a order for 2 10 ounce bars, I paid with e check , it took that night for it to be taken out of account after calling them 5 mins after I did transaction to find out why they charged almost 50.00 dollars in tax and I live in Mississippi where Governor Reeves stopped all tax on metal's over a year in a half ago, I told them to take tax off or cancel order, they said when they make a mistake they fix it and they had sent this to be taken care of, well they didn't instead at midnight on the 20th they took money out of my checking after me telling them to either get tax off or cancel order, on the 21st I contacted them again after sending the order to them where Governor Reeves stopped the taxing of metal's and had told them to take tax off or cancel they still took money out of my checking, today is the 27th and I still haven't gotten my money back, it took them about 12 hour's to take money out of my account after telling them fix it or cancel order but here it is 7 day's later and haven't gotten my almost 750.00 back, I had to drive a hour round trip to go to my bank today and sign papers to let my bank recover my money from them, I called them twice and they where very rude , I have been buying metal's a longtime and never had anyone else try to tax me or be so rude, I will never buy anything else from them , to have to involve my bank to get my money back is unbelievable, I gave bank original order and where it had been canceled. I want people to have a heads up on them so this don't happen to other's.
By Dianne S.
The speed of shipping and quality of products
By Andrew O.
Everything went very well.
By Robert
Fast delivery great prices and reliable staff
By Donald
I ordered online and did a wire transfer. It took 4 days for them to even recognize my payment after it left my bank. I did finally receive my order exactly as placed. I just called with a product question and was given scripted answers with no flexibility. I only buy about $2000 a month in PM so I am not a power buyer. I am searching for a smaller bullion company with better service.
By Hannon M.