Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
130 reviews
BullairsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bull Airs is a small 4 person business hailing from Cortland Ny USA . Created in 2020 by celebrity Artist Thom Bulman from the hit tv show Ink Master. Thom combines pop Culture footwear inspired by 80's and 90's movies, cartoon and comics. Promising to uphold the best quality and comfort above all else. Nostalgia in every step.
Bullairs (bullairs.com) has 130 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
130 approved reviews, newest moderated first
What a great group of people to work with. Every week they go live to update what orders are shipping and what orders are still being made. Amazing quality products and such original work. Couldn't be more satisfied
By Elizabeth M.
Scam artists… Purchase made from 2023 you dragged me out for 2 years with false promises and couldn’t deliver. Then when I get tired of being ignored and say something you boot and block me from speaking anymore. Instead of just answering me. You take no accountability attempting to blame everything on your partners. Talk about 15+ updates but clearly there was no real update you don’t even talk about it. Without a word you cancel my order and charge me extra making me pay a fee to refund me. Wow You really treat you customers like shit. For as much as you charge for your products you could afford a better customer service that’s for sure. And yes I have everything needed to back up what I said to be true… a total disappointment the whole experience was that should’ve brought so much joy. I irritate that I may have been refunded after 2 years but they still charged me a refund fee so at the end of all this they still got a piece of my money and i got less then what I paid. There was no 15 emails of updates it’s been 2 years I never wanted a refund yall said you could deliver and you obviously couldn’t. Instead of answering your emails only way to get your attention was to ask where my product was publicly in which you blocked me over. Others have received said product you couldn’t fill your orders
By Excelle M.
Response from Bullairs· Mar 10, 2025
⬆️⬆️⬆️ TO BE CLEAR HE WAS REFUNDED. SCAM ARTIST WE ARE NOT. Dear Customer, We are disappointed by your lack of attention to the communication we've sent throughout this process. Over the course of the delay with your plush toy, we have sent over 15 emails, providing full transparency on the issue. Despite this, you chose not to review those emails, which clearly offered a refund from the very beginning. Instead, you opted to express frustration without fully understanding the situation. We understand your desire for the toy, but we have always been open to offering a refund, something that was clearly communicated. It's disheartening that this wasn't acknowledged. Going forward, we recommend approaching customer service with a bit more patience and understanding. While we wish you the best in finding the right company for your needs, it’s clear that we may not be the right fit for you. And for those reading, yes, the customer was refunded in full. Best of luck with your toy journey.
Very high quality and definitely worth every penny. And I was extremely wary and nervous spending so much, but I'm glad I did! Would do it again, in a heartbeat!
By jay R.
I have three pairs of Bull Airs. The first two were delivered timely and carefully. I did question some of the materials used. I would consider these to be mainly for collecting and not meant for wearing often. This last delivery was very much behind schedule and that part, I get. Things happen, things got sent back, lost, and other unforseen things. The thing I didn't like, was the way they addressed it. It pretty much was just "Follow our Instagram for into" and when asked about them, they were snarky and visibly annoyed. My show arrived and the inside was warped a bit. It is obvious but I waited so long to get these, it's whatever. I'll just put them on the shelf with that part hidden. I don't hate the other pairs but I won't be paying those prices for shoes again.
By Ricky T.
Response from Bullairs· Feb 19, 2025
Dear Ricky Ticky, Thank you for your previous purchases with us. We understand that the delay you experienced was related to the Bull Mags, and we sincerely apologize for any inconvenience. However, we would like to clarify that we made every effort to keep our customers informed throughout this process. We sent weekly email updates, including production photos and details on the status of the product. Additionally, we provided live updates on platforms like Instagram, TikTok, and Facebook. It is inaccurate to suggest that our company failed to communicate adequately. We take pride in over-communicating and ensuring our customers are aware of every step. Unfortunately, many customers overlook these updates, even when we specifically advise checking spam folders for important messages. We also regret if you felt our responses came across as dismissive or annoyed. It's possible that your inquiry had already been addressed in previous comments on our live chat moments before your question . Frustrating us for sure. If you could provide your real name, we would be happy to review your orders and address any quality concerns you may have. We have thousands of satisfied customers who appreciate the quality of our products, and we are committed to providing excellent service. If you are willing to share your details, we would gladly assist with any past or future orders. We always make product and order information readily available, and we encourage customers to take a moment to review it. Thank you for your understanding.
Since day one i have followed the page and loved the out of box thinking when they made there sneakers.. i wasn’t able to buy a pair I really wanted and they decided to send me a pair and this brought me to tiers cause i never expected to have them really wanted them and they where so kind enough to send me the exact pair i wanted .. not to mention the quality when i finally was able to have a pair man .. im from The Bronx we know kicks and when I tell you the details the stitching down to the insoles man everything was the best quality out there .. love you guys and will definitely recommend them, and if your a fan of movie animation or anything pop culture then it’s a must you follow them and try anything they have your gonna be amazed.. love you guys ..
By DeadFred
I have purchased 5 pairs of shoes, a few jackets, toe protecting socks and many other items. I have only had one item not arrive as described and it was a manufacturing defect, they made the items in women's sizes and not men's. Gary was very quick to take care of me and make sure I was happy. Bull Airs is such a great company! They are small, but they are all very involved with their customers. They do weekly videos, letting customers know the status of their orders along with any defects they may have noticed from the manufacturer. Bull Airs is one of the few companies that is quick to point out their own defects and refuse to sell an item, even for a discount, if it isn't perfect!
By Cathy Kate W.
Bull aura is amazing ! Staff is always there to answer questions , quality of products is unreal and they communicate regularly about wait times for preorders and any issues delaying incoming collections. Absolute gem of a brand ! Haters seem to only get mad that they have to wait , even though everything on preorder is explained 100% before purchase.
By Grimjob
From the first time I stumbled across their website, I knew I was in trouble. I love shoes, but having iconic and nostalgic designs from my childhood memories is unbeatable. The time they take on designing and making the shoes is incomparable. Their customer service is excellent as well. You might be taken back by the prices at first, but you get what you pay for. Quality shoes and designs that are worth paying extra for. These guys know what they are doing and they listen to their fans as well and do whatever they can to make your experience and purchases great!
By Dylan
