Rich was nice
Rich was nice, knowledgeable, and very professional. The best part was, the wait to speak to customer service was much quicker today than usual!
By Ken B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
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Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 501 reviews with 5 stars · Clear filters
Rich was nice, knowledgeable, and very professional. The best part was, the wait to speak to customer service was much quicker today than usual!
By Ken B.
Haven't had any issues so far.
By Jocelyn O.
Phone rep was knowledgeable and extremely patient in walking thru the step-to-step process to correct my issue.
By Aspire HOA M.
Company is responsive to requests and updates a number of requested features to make it more intuitive and user friendly as much as possible.
By Shane
Great for organization! I would love a feature to add specific details to accounts, such as non-compliant, grandfathered items, that can be run on a report.
By Valerie
Janine assistance was exempleray. She was very knowledgable and meticulously guided me throught the needed steps and entries that made the learning and trouble shooting experience great.
By Victor B.
The software is great and always improvements are welcome
By Rodolfo
Thel software has made property management so much easier by streamling many of the tasks. I particularly like the tenant's month accounting. I am working on incorporating some of the other features. I also am pleased with the customer service that is available to assist when there are questions
By Linda S.