Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 501 reviews with 5 stars · Clear filters
I LOVE using Buildium. It is a pretty intuitive software program where the user doesn't need to have a quadruple master's degree in accounting to operate it. I feel the customer service department is outstanding. Now that they are fully staffed, they typically answer the phones right away and are very quick to get your question/problem handled.
By Laura
User friendly and highly effective!
By Paul H.
I love Buildium. It helps greatly with our property management.
By TEAM H.
The automation that is built in with Buildium allows me to run multiple properties seamlessly as an individual.
By Ivan B.
Excellent and Fully Reliable Property Management Software/ Program with Excellent Support from courteous, professional, knowledgeable technicians.
By Thyra A. R.
Listens to our needs and offers a great service. Their tech support is the best. They always go above and beyond and are knowledgeable. We love Buildium!
By Rachel K.
This is the easiest program to use. Keeps me together and organised. Couldn't do it without Buildium!
By Michael R.
Buildium software is extremely versatile & useful for property managers. Although it was primarily created for companies who don't actually own property, its versatility is such that Property Owners who manage their own properties & wish to record purchase & renovation can do so. The worst thing about Buildium is that it is not so user-friendly. It takes a while to learn how to use the software effectively. They have created a number of video tutorials that can help you become accustomed to the various functionalities the software offers. The best thing about Buildium is that they are always looking to improve their software & have an open floor where suggestions can be made & voted on; so, even if they don't have the exact functionality you're looking for, chances are they'll be coming out with something similar soon...
By Sam E.
