The communication on the phone
The communication on the phone
By Adrian
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 501 reviews with 5 stars · Clear filters
The communication on the phone
By Adrian
Jaz was super helpful and amazing to work with! She helped answer all of the questions I had regarding the reconciliation of one of my properties. She was thorough and truly cared!
By Joe P.
Rowald was incredibly patient and professional. Always gets us through!
By Jeff M.
Always resond to phone call
By Debra J.
Customer service rep is amazing and friendly!! Appreciate the quick service and the great attitude.
By Mike
Juz was very helpful and she immediately addressed my concern about prorated rent charge with 50% discount on next month's rent. She is very friendly too! Very helpful! Thank you Juz! Hope you'll get a raise! :)
By JV
Incredible customer support. Easy to reach, and determined to help you solve whatever issues you may run into!
By Bric B.
I do like that you can call and get your problem or inquiry taken care of right away. I spoke with Jaz today and she was helpful in showing me how to explain the deposit issue to the owner. I can finally answer his question!
By Jean