Customer Service A+
They are very helpful and patient as I learn the new system.
By Orpha P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 501 reviews with 5 stars · Clear filters
They are very helpful and patient as I learn the new system.
By Orpha P.
We would like to sincerely thank Agent Geraldine for her outstanding support and dedication. She consistently goes above and beyond to help, making sure every detail is handled with care and professionalism. Her willingness to go the extra mile, her excellent communication, and her commitment to providing great service truly make a difference. We appreciate her hard work, positive attitude, and the effort she puts into helping others. Thank you, Geraldine, for your exceptional service and for always giving your best!
By Mary S.
Very professional
By Vesta M.
Andrea was patient & knowledgeable. It was a wonderful outcome!
By Lisa
Buildium is an awesome tool for property managers. The BEST part is how skilled the help center is. I wish I knew the program in and out like they do. They always have an answer. Best help center ever. If you don't pay the premium for the call center, you do have to wait a little bit, but it's totally worth it. (I've also had Buildium for going on 3 years now)
By Leah Z.
he answered my question and understood and gave good solution.
By Nishant L.
The rep was very helpful and she knew what to do very quickly which resoved my problem.
By mark P.
Nino was great! Super patient and very helpful.
By Gabe G.