Quality product that my contractor had…
Quality product that my contractor had no problems installing. Nice professional look that complements our business, as well.
By Brian M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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455 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plumbing, lighting and hardware supplier to professional contractors, builders and designers. Free ground shipping, expert service and low prices.
Build.com (build.com) has 455 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 80 reviews with 5 stars · Clear filters
Quality product that my contractor had no problems installing. Nice professional look that complements our business, as well.
By Brian M.
Package arrived quickly! Solar lamps were beautiful and work perfectly. The dapple effect caused by the glass cut is pretty. Love the on/off feature!
By Tammy
It could not have been easier. Even when I messed up and double ordered. Return could not have been easier. This is the new face of retail in America. Products are great.
By J Wesley J.
Delivery date as promised! Product quality as expected from the brand. I will definitely purchase more products from build.com. Thank you!
By Debbe O.
My orders are always shipped quickly. Prices are competitive. If you have an issue then contact customer service because they are great. The agents will fix the issue quickly.
By Christy K.
I have ordered multiple times from Build.com! They provide excellent customer service. Also, very good return policy. My highest recommendation!!
By Stewart M.
I purchased a sink faucet for one bathroom and it got here quickly and it turned out to be a very nice faucet. Even a local plumber that was working in that bathroom was impressed with the faucet and the price. I'm very happy that I chose Build.
By Joel
Great experience, one item didn’t work quite right and they were straight in it - that’s the sign of a good company, standing behind their stuff when there’s a problem
By Martyn J C.