Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
494 reviews
BUDKSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to BUDK, your premier online source for an unbelievably limitless selection of products, giving you the ultimate shopping experience! Our product line consists of thousands and thousands of swords, knives, medieval weaponry, fantasy collectibles, air guns, blow guns, stun guns, and much, much, more! Here, at BUDK.com, we always strive to provide our customers with a hassle-free and enjoyable shopping experience and every product is backed by our iron-clad 100% satisfaction guarantee!
BUDK (budk.com) has 494 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
494 approved reviews, newest moderated first
Appreciate attention to detail in product and delivery. Thank you again.
By Manuel J.
Response from BUDK· Mar 22, 2022
Hi Manuel! We couldn't be happier to know that we have exceeded your expectations. If there is anything we can do to make your next visit even more memorable, please let us know!
They deliver what they promise at a good price.
By Rick C.
Response from BUDK· Mar 22, 2022
Hello Rick! Wow! We can't thank you enough for your kind words. It is comments like yours that lets us know that we are on the right track. If there is anything we can assist you with in the future, please let us know.
Ordered a Bugout Bag and was surprised by all the item that came within. It took about nine days total from ordering to delivery. Good price and the contents within combined with the bag were more than what I paid. The bag is a nice size and very supportive. The bag is about 18" L x 9" W x 5" H. Worth the buy. I would recommend shopping at Budk, they have a nice selection of items to shop for.
By Kaged W.
Response from BUDK· Mar 18, 2022
Hello! We can't thank you enough for your kind comments. We truly appreciate customers like you and we are elated that we have exceeded your expectations. Please come and visit us again soon!
This package was by far the worst. The camera's boxes were crushed up and the plugs were rusty, the mask was dirty and the bag looked like someone played soccer with it. I wasn't at all happy with it. All the others were good. But this one was bad.
By Brian J.
Response from BUDK· Mar 18, 2022
Hi Brian! We always aim to deliver a great experience and it was not our intent to cause any frustration. Thank you for taking the time to bring this to our attention. We do try to provide as much packaging as possible for delivery but sometimes things happen out of our control. We are excited to note that our items are backed by an 100% satisfaction guarantee and it would be our pleasure to assist you in process a return and/or refund should you choose. At your earliest convenience, please reach out to our Customer Support team at [email protected].
I spent a lot of $ with BudK. I planned to spend more, until they recently sent me a defective product. I contacted them to notify them of the problem. They said a return shipping label would be sent to me. Everything seemed to be in order, until I realized it was a 14 day standard shipping label AND I had to pay $16.42 to purchase a box to return the item. I kindly requested reimbursement for the box and they refused, claiming it was against company policy. I spoke with a manager. Same song and dance. No one was willing to do the right thing. I told her that I would never do business with them again because they refused to make this right. So, I now wait 14 days for them to receive the defective product, then an additional 14 days to receive the replacement, while having also purchased my own box without reimbursement. Great customer service BudK! Just fantastic.
By Nate M.
Response from BUDK· Mar 24, 2022
Hi Nate! Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. With our 100% satisfaction guarantee, it is our pleasure to assist anyone with a return or provide any additional clarity regarding our return policy. We aim to provide all of our customers with a high-quality experience, and we hope to have the opportunity to see you again in the near future.
Budk is one of my favorite sites. A wide variety of cool things. I live in the Rockies so I'm able to play with noisey toys. Budk is a perfect match for me. 😊
By James B.
Response from BUDK· Mar 18, 2022
Hi James! We can't thank you enough for the raving review! It is our goal to provide the best shopping experience and it is great to know that we have hit the mark! Please come and visit us again soon.
Always a good experience when I buy anything from here very happy every time.
By kody M.
Response from BUDK· Mar 18, 2022
Hi Kody! Thank you for taking the time to leave us a review! We are happy to know that your recent experience has been a pleasurable one. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again soon.
product quality is superb but shipping cost is too high and options are limited (ie offer 3rd day select or second day air or green dot priority order warehouse pick pack ship status. more men's jewelry ie rings and bracelets and watches would be appreciated. you offer sword canes but regular men's canes or bespoke fancy men's walking sticks would be nice. more small single blade gentlemen toothpick or small bespoke folding pocket knives with Damascus blades and exotic bolster material or scales (horn antler rosewood semiprecious small gem or crystal inserts machine engine or lathe turned brass or stainless - bone ivory bubinga wood - exotic laminates or carbon fiber) well made quality pocket talisman grade knives or tools for life long pocket carry would be beneficial...
By Michael D. Y.
Response from BUDK· Mar 16, 2022
Hi Michael! We appreciate you taking the time to share your feedback with us. It is great to know you are enjoying all that we have to offer and finding some great gems for your own personal collection. We are not currently offering free shipping. However, we are always providing new and exciting promotions for customers to use on their next order. Stay updated when you join our mailing list or you can always check our website for any promotions available online. We also constantly adding new items so definitely keep checking back. Thank you for your review and we hope to see you again in the future.
