Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
494 reviews
BUDKSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to BUDK, your premier online source for an unbelievably limitless selection of products, giving you the ultimate shopping experience! Our product line consists of thousands and thousands of swords, knives, medieval weaponry, fantasy collectibles, air guns, blow guns, stun guns, and much, much, more! Here, at BUDK.com, we always strive to provide our customers with a hassle-free and enjoyable shopping experience and every product is backed by our iron-clad 100% satisfaction guarantee!
BUDK (budk.com) has 494 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
494 approved reviews, newest moderated first
Great customer service, amazing value, and fast shipping.
By Geremy P.
Response from BUDK· Apr 27, 2023
Hi Geremy! We are elated to see that we have another satisfied customer. We aim to please and if there is anything we can do for you on your next visit, please let us know!
Always Great products and service with the Best prices in this market! I have started & completed many different Collections with their help!
By Rouxski
Response from BUDK· Apr 26, 2023
Hi Rouxski! Thank you for shopping with us here at BUDK. We strive to provide a wide range of products at competitive prices that every customer can enjoy. We aim to please and happy to know that we have another satisfied customer.
I have ordered from BudK several times over the years and have never been disappointed. This time was for a tactical shovel for my vehicle, as well as my hard ground. The sharpened edge works great for getting into tough spots and going through roots without much force. I love it!
By Alicia M.
Response from BUDK· Apr 26, 2023
Hi Alicia! Thank you for choosing BUDK. We appreciate the unwavering support and hope to continue to provide you with your favorite items to add to you collection. If there is anything we can do for you in the future, please let us know!
The product and pricing excellent
By ron S.
Response from BUDK· Apr 24, 2023
Hi Ron! Thank you for shopping with us here at BUDK. We are happy to know that we have another satisfied customer and truly appreciate your business. If we can be of any help to you in the future, please let us know!
Great quality,great deals, excellent service!!
By Rui F.
Response from BUDK· Apr 24, 2023
Hi Rui! We aim to please and we appreciate you leaving us a stellar review. It is our pleasure to provide great deals opportunities and even better service for our customers to experience. If there is anything we can do for you in the future, please let us know and it will be our pleasure to help!
Exceptional products and service. Facts💯
By Stuart G.
Response from BUDK· Apr 21, 2023
Hi Stuart! Thank you for leaving us such an awesome review! We appreciate your kind comments and can't wait to be of service to you again in the future. If there is anything we can do for you until your next return, please don't hesitate to let us know!
Upon taking it out of the box, three decorative pieces had fallen off and were stuck to the plastic bag they came in. For the price, I expected better quality.
By Luke
Response from BUDK· Apr 18, 2023
Hi Luke! We're sorry to hear that your experience with our product was less than satisfactory. We take the quality of our products seriously, and we're disappointed to hear that we fell short in this case. We'd like to make things right by offering a replacement or a full refund and hope you'll allow us the opportunity to work towards a steadfast resolution for you. Please reach out to us with your order number and details, and we'll make sure to address this issue as quickly as possible. Once again, we apologize for any inconvenience caused and appreciate your feedback.
Wish I could give them 0 stars! Just hung up with Melin'duh at BudK - what a nightmare of customer service! The bottom line - I never did receive the knife that I ordered, but they did send me the small $4 sharpener that I had ordered at the same time & charged me $15 to mail it to me. When I contacted them they refused to offer me a refund of my money. If you order from them, I hope you have better luck than I did! ==> Reply to BudK response... It's amazing how pleasant and responsive you are now, now that you're faced with hundreds of potential customers reading about my horribly negative experience with your company. Your customer service supervisor was neither responsive nor pleasant when I contacted BudK. I've provided you with the order information you requested via TrustPilot. But let me be clear, I have no interest in doing any further business with BudK, not now nor in the future. You already had a chance to make things right when I called originally. Please don't try and pretend that you're going to make everything all right now - you're too late.
By Kevin
Response from BUDK· Apr 18, 2023
Hi Kevin! We are sorry to hear about your negative experience with us here at BudK. We strive to provide stellar customer service and it sounds like we may have fallen short to meeting your expectations. Our Customer Support team is trained to review and process all issues and understand how disappointing not coming to a satisfactory resolution can be. We respect your feedback but do hope that we will have an opportunity to make right by you next time. In the meantime, we would be happy to take another look to address any questions you may have additionally. At your convenience, can you please provide us with your order details and/or contact? We hope for a better outcome and we thank you for bringing this to our attention.
