BuddypetshopReviews of buddypetshop.com

Two dog jackets. Two different sizes. I used fit guide and measured dogs. Neither jacket would fit the dog I bought it for and measurements were less than suggested for measurement of dog. Website claimed waterproof with photo of fabric much stronger and totally different from actual. Quality of fabric very poor. Delivery time dismally slow. They have offered refund for return but no postage. Do not buy from these people. Product is shipped from China first then sent from Aust.

Bed is poor quality. No support on edges as well as mattress. Very flat. I have a 3 xL. You can feel the floor if you press on it. My dog hates it. Company will take it back but will not pay shipping. I paid $108.00 US. It is very expensive to ship back. This is the only company I have encountered that does not pay shipping. Probably because they get so many returns. Do not use this company.

Very poor quality, took two weeks to arrive, I bought a calming bed and paid £75. I received a fluffy looking mat, there is no support on the edges of this thing and the dog won't sleep in it as it is so thin there is no comfort for a large dog. His weight squashes down the limp filling so he has no protection from the hard floor. He would rather sleep in the schnauzers proper calming bed than this thin thing

- Took 3+ weeks to receive my order (after having to email them) - An XL bed is sized more like a Medium - The bed is not thick at all (and came shrink-wrapped) - The fabric is really slippery w/No fabric content - Too expensive to send back AND my dogs don't even like to lay on it.

After ordering and being advised 3-5 working days. Nothing arrived and checking the tracking it was still at the despatch stage. I also thought as it states free delivery in UK this would be a UK Compnay, my fault for not checking. I emailed then and got a reply stating as it was shipping from AUSTRALIA delivery would be 7-12 days. Gutted. I finally received the bed and its not great. It's very small for a large bed and the quality is poor. I've had better from Ama!on for less than half the price. DONT USE THIS COMPANY to return you have to cover the cost also. Lesson learnt on my part.

Bed arrived , not a lot of padding for the cost .unsatisfied customer have tired to reach them and they have never responded back . Took a few weeks to arrive . Don’t order From them to

We also ordered the calming pet bed for our elderly dog. What a waste of money, very poor quality and flimsy hardly any padding on the base of the bed. Avoid this site at all costs, terrible customer service. Unhelpful when trying to return the product and have strung things out so it ends up being too late to return the item. The bed came from within the UK but they want it returned to Australia!!

I have ordered a calming pet bed and was very disappointed when it arrived. The bed has very flimsy stuffing in the bottom of the bed. I have requested a refund and was asked to send photos of their product. Have sent the photos and now they are ignoring my emails about a refund. My gut is telling me I won't get the refund, after reading the reviews here. The product looks nothing like what's on their website. I have a 12yr old female that was suppose to get a comfortable bed and what I have received is not the case. Avoid don't waste your money. Wish I had seen these review before I purchased the bed.