Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
Buddha TeasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buddha Teas understands the importance of purity. While most consumer products today are processed and packaged beyond recognition, we aim to get back to natural. We offer 100% unaltered, organic, and wildcrafted teas made from the freshest herbs and tea leaves, packaged in bleach-free bags. Our customers take comfort in knowing that they can enjoy a cup of additive- and toxin-free tea. With our ever-growing collection of natural teas, finding the perfect match for a specific need has become a simple, rewarding experience.
Buddha Teas (buddhateas.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 18 reviews with 1 star · Clear filters
I akready had account with this company I tried to make another order the websote wasnt working I called cusotmer service 3 times NO RESPONSE They sent me an email about something else I asked a question on I sent them a REPLY back about not being able to make an order NO RESPONSE DO yourself a favor Try and find another company this one had HORRIBLE customer service
By LInda G.
I bought the chaga tea and it has no health properties and they rate thir own products with fack reviews to make thir products look better they should be arrested for fraud
By Jeff B.
I would give the teas I sampled a O from Buddha Teas. Spend more money on packaging than quality tea. I have tried sleepy time and Dandelion root, no flavor. Yes I do know how to steep tea properly. I n the past 2 weeks I use half the teas in both flavors and no flavor.
By Elle
Suspicious of the company. They send stuff in very exposed packaging through Amazon. I've written to them about this on their website as a fulfillment center expert and they did not even respond. The teas come soaked in the propane gasses of a warehouse because they don't bag them. I didn't realize you couldn't upload attachments with Trustpilot. Was going to attach the email exchange (which is just me writing to them)
By Benjamin J.
I ordered the Gyokuro Green Tea after reading a glowing and detailed description of it on the Buddha Teas website. "Gyokuro Green Tea is known as one of the world's most precious and majestic Japanese green tea varieties. Also known as "jade dew," and harvested once a year in the springtime, it's the shading that defines the character of this tea. By lessening the photosynthesis process, its chlorophyll content increases, which diminishes the tannins, and intensifies its green tint. The result? A sweeter, less astringent tea, and an exquisite, exclusive tea drinking experience. If you're looking for a rare, precious tea, Gyokuro Green Tea fits the bill. Tea drinkers across the globe who have enjoyed the quality of Gyokuro Green Tea, will affirm that their investment was worth it. The rarity makes this tea more expensive, but for the connoisseurs in your life, Gyokuro will not disappoint. Buddha Teas organic Gyokuro Green Tea provides all the flavor without a single additive." I was excited to receive it, as I am a great tea lover and appreciate fine quality which Buddha Teas normally delivers. However, I was truly disappointed in this tea, as it was absolutely TASTELESS . Plus, it was quite pricey at $19.99 a box. I had requested a refund, which I was told would only be possible if I went to my local post office, purchased a packaging box and returned it. As I am a loyal and longtime customer of Buddha Teas I found this request unreasonable and poor customer service !! I feel I should have been refunded my money without having the inconvenience of returning it.
By Elaine S.
Glitch in your system caused me stress valuable time and money. The buddha tea website is not functioning properly and as such two separate orders were processed (unbeknownst to me). When I became aware of this "glitch" in your system I contacted customer service immediately and requested a refund for the duplicate order. I was informed that they are aware of this problem in their system and most likely will have it fixed by the year 2023. (WHAT!!!) They recommended when the second order arrives, refuse the post and when they receive it I will get my refund. A few days later the 2nd package arrived via USPS. Following instruction via the customer service rep I attempted to refuse the package only to be told that I would have to take it directly to FedEx. I then drove the 10+ miles to FedEx only to be informed that the package was sent via "FedEx Express" and they could not accept it. I would have to return it FedEx Express directly. Note* FedEx Express was 50+ miles away, totaling 100+ miles. What a mess! It would have been cheaper to keep the tea! Never again will I purchase anything through the Buddha Tea website, moreover I will share this experience with others as a warning not to purchase buddha teas on-line as well. There are plenty of competing businesses with good products that take accountability and respect their customers. I do not like to be held accountable for the mistakes of others, and I suspect I'm not alone. Be warned!!
By Debra
I still have not received my tea!
By bernadette B.
Teas have a weak taste. Also didn't really get the benefits from the CBD. Droppers are usually better.
By Rashad A.
