Bucked Up SupplementReviews of buckedup.com

They take orders while already being extremely overwhelmed and behind, making the wait to process an order go a week and beyond. AI bot on the side of the screen and bot-like customer service to go with it.

Was 100% to this brand and products, after placing an order using the same email I always use, and BUCKEDUP saying there is no log in or account, and they cant go back to my last large order, and add the points on this $200+ order because I wasnt logged in, I told them to cancel everything and refund, and BYE BYE to this brand! HORRIBLE C.S.................

Ordered on a Friday, waited an entire week (actually 8 days) and no product. Called and they said it takes 2-3 business days to process an order. So Should have gone out Wednesday. No problem, call and see what's going on. Response "oh, sorry looks like it is going out today". I said that was not acceptable service and there were crickets. Finally, the person said she could refund my shipping> I finally get a little bit of satisfaction< Then she says ok, the .40 cents has been taken off of your bill. I laughed and confirmed my order did ship. I then cancelled my auto shipments and moved to another supplier. Know what the new supplier did? They are sending me two for the price of one for switching. That is why customer service is so important!

They advertise one thing and then won’t honor the advertisement. Stay away, horrible customer service.

I ordered the OG Sampler from Bucked Up and the order confirmation clearly showed “OG Sampler.” Instead, I received the Black Series sampler. After eight back-and-forth emails with Chloe (who others here have mentioned by name) trying to correct a $6.55 sampler that is supposed to help new customers try the product, customer service insisted this was correct and refused to send the item listed on my confirmation. The disappointing part isn’t the sampler itself but the customer service. I am thankful I didn't spend more money with this company as it is clear any issues with orders will not be resolved in an appropriate manner. I later found other reviews reporting similar fulfillment issues and unhelpful responses. This experience made me decide to avoid their products all together. I ultimately initiated a chargeback with my credit card issuer for an item not received as ordered.

They're a legit company with good products, but what brings me here today is their lack of transparency. I've written reviews for their products over the year and they never get published. I even have receipts to show them they are genuine reviews, but I never see any reviews under 3 stars make it to their website. Very shady if you ask me.

I think the prices are really good foe the quality of the products. They give me everything that they advertised for and it was better than expected!

Bucked up customer service is thee worst I ever seen. Lady named Chloe is so clueless and does not help at all. It's been 3 weeks my order so not shipped when others has received in 1 to 2 weeks. I asked Chloe only thing she says is soon nothing else. Terrible service. Go to transparent labs