Great selection
Great selection, helpful staff, best of the best products. A little pricey, wish they had a lower mark-up. Rent is high on El Paseo
By DONNA & L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
163 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1986 Between The Sheets has been traveling Europe to find customers the finest bed linens, home decor, bath accessories, decorative accents, table accessories, furniture and lighting.
Between the Sheets (btsheets.com) has 163 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
163 approved reviews, newest moderated first
Great selection, helpful staff, best of the best products. A little pricey, wish they had a lower mark-up. Rent is high on El Paseo
By DONNA & L.
The best sheets I ever bought in my life! I bought the first and second set which lastest 15 years. No color fading, soft as a cloud. I suspect my next purchase which was about a year ago will take me at least as long. The sales are fabulous - so wait for a sale.
By ADELE B.
My favorite place to shop for linen. Their linen are so durable and beautiful. They have so many choices of not just linen but bath accessories as well. Thanks to Tina who assisted me with my project this summer. She made it so easy for me to have a stress free experience.
By LORENA
They have great selections and are very helpful!
By PATRICIA
The sales people go all out to make sure you get exactly what you want. Sure, it’s a luxury but we spend a third of our lives sleeping and they’re not much more costly than Macy’s.
By KIMBERLY
All in all satisfied with selection and service.
By Southern California C.
I shop in Del Mar, and Trudy is great. She is always a huge help, always friendly and sweet and willing to find something for you if she doesn't have it in stock - but that's rare, because the inventory is great!
By S. B.
For the most part the staff in the stores are not very nice to work with. There are a few good ones (mostly men), but overall the staff and managers are persnickety and think they are better than you. You are not treated well. Just not usually a fun experience. Return policy is beyond ridiculous. If you can't bring something home to try at high end prices, then it generally isn't worth trying it. I have 3 or 4 items that are brand new I would have loved to returned a year ago. They are in the closet and cost well over $500. Products are the best, most excellent quality, but shopping experience is far from excellent.
By Degie