Redemption
The purchase process was great. The supply was limited. The only issue I had was that 1 set of nails purchased was missing nails. This was rectified by customer service at no additional cost to me so I'm satisfied.
By Myia W.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,754 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Creator of XCOATTIPS: The original pre-designed salon quality tips — over 10 Million sets sold across the globe!
BTArtboxnails (btartboxnails.com) has 1,754 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,754 approved reviews, newest moderated first
The purchase process was great. The supply was limited. The only issue I had was that 1 set of nails purchased was missing nails. This was rectified by customer service at no additional cost to me so I'm satisfied.
By Myia W.
They did a good job with their press on nails, the glue everything that I have tried is good, and their customer care is amazing I don’t think I will be going back to the salon.🤭
By Hellena N.
The ordering process was smooth and the nails arrived fast. They were prettier in person. I would highly recommend and will be ordering more soon.
By Tara
Amazing quality. I have small hands and I have no trouble looking for my size. The nails lasted long also did not chipped.
By FEDYA A.
Loved everything in it
By Hays
Super cute and lasts long once you find a good technique for you. Might take a little while doing them if you only have one single nail LED Light. So if you have a bigger one you can put your whole hand
By Yaritza A.
Quick shipping, great quality and the company has great customer service
By Tessa C.
I wanted to exchange my nails for the entire kit. I was willing to pay the difference, but it was very difficult to return it for an exchange. I had to pay return postage because you guys did not want to work with me so I returned it and bought from Amazon. I'm still waiting on my refund.
By VALARIE
Response from BTArtboxnails· Jan 22, 2026
Hi, Valarie Thank you so much for sharing your feedback. 💖 We’re so sorry to hear the return issue you have met. That’s definitely not the experience we want for our customers, and we’d love the chance to make things right. Please reach out to us at [email protected] or start a chat on btartboxnails.com with your order details so our team can review your case and help resolve this as quickly as possible!