Bt miners customer service was…
Bt miners customer service was excellent and patient with me while waiting for payment. My bank initially cancelled my transaction but they held my order until I could sort it out. Thanks for help!
By MMM
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
445 reviews
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BT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and customer service.
BT-Miners (bt-miners.com) has 445 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
445 approved reviews, newest moderated first
Bt miners customer service was excellent and patient with me while waiting for payment. My bank initially cancelled my transaction but they held my order until I could sort it out. Thanks for help!
By MMM
I ordered a XP-19 shipping was just a couple days longer than stated on web page, but hey remember covid. Miner arrived via UPS undamaged, works perfect. I have an L7 on pre order I expect in Jan 2023 or when ever bitmain ships to BT Miners. I will use them again and recommend to anyone use without fear, they deliver.
By Joe
BT Miners is my "Go2" for Asic Miners !
By william D.
Great experience with BT-Miners. Very cheap and reliable!
By Phill
Slow on shipping but happy with the product.
By Stuart H.
Once again, delivered as promised. Reliable and consistent.
By MRP
Poor client service and didn’t rep and warrant their work. They sent me a machine that had a burned hashboard and wouldn’t allow a return. This is after me confirming they would rep and warrant their equipment. I would not recommend using their services.
By Joseph M.
Response from BT-Miners· Nov 17, 2022
Hello Joseph, we are willing to work with you. The issue is that you tried to fix and open the miner before contacting us. Breaking the warranty on the miner. That's why we always advised that any issues with the miner contact us immediately.
Great company!.. Great service! Top of the range products and swift deliveries!.. I recommend!
By Nico S.