Great Service
Answered all my questions and were great to work with.
By Austin M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
445 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and customer service.
BT-Miners (bt-miners.com) has 445 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
445 approved reviews, newest moderated first
Answered all my questions and were great to work with.
By Austin M.
The brand new, pre-order, miner I received was used. The plastic was opened, it had server rack marks and Bitmain confirmed they did not ship any used ones. When I flagged to BT multiple times they said they'd talk to management and then they didn't respond or try to make any pricing amendments.
By TC
Response from BT-Miners· May 19, 2023
Hello TC, we are reviewing the issuse. Please feel free to call us at 813.820.0668
Great people, very helpful. I would purchase again and trust with my money. They helped me with an issue with an ASIC. I was worried, but they handled no problems. Amazing communication.
By Manny
as far as asic miners go there are alot of scams out there.. this site however is 100% legit guys!! have purchase from them twice now never had an issue! even had tech support to assists me . these guys are highly recommended and i will continue to purchase from them. thanks lena for the help on the phone and thanks leah for replying to all my stupid annoying emails i sent you ha!
By andrew B.
I've bought 2 miners now from BT-Miners, and everything has been smooth. Customer service/tech support has been great at helping me out with my questions.
By AngryBear
Super helpful customer support! We have bought multiple devices from them. A great place to buy.
By Sandy K.
Awesome Shop, Quick Delivery, will shop again
By AutomationDad
Received it in a great timely matter and works perfectly
By Edgar S.