Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
486 reviews
B-Stock SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Returned and overstock inventory represents a $500 billion a year problem for retailers and implementing an efficient and outside-of-the-box solution is a must in today's competitive environment. By combining technology with data-driven methods, B-Stock is revolutionizing how organizations approach their excess merchandise.
B-Stock Solutions (bstock.com) has 486 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
486 approved reviews, newest moderated first
Strong customer service
By Ehsan A.
Response from B-Stock Solutions· Sep 5, 2026
Thank you so much for the 5-star review! We’re happy to hear you had a great experience with our customer service team. We really appreciate your support!
Hey I give you all information you ask me so I just need you to send me the label for I can return it back to you because is long I’m waiting so long please just help me to finish that because you take a lot of my money and now you want keep mo here too long I can’t anymore you ask me information who take all my time to do it and I do everything you ask me so just give me back my money is all I want please I’m dead to waiting all you have to do now is send me the label for I can return your item back you make me lose a lot of money for the 15 units now I need the label for the 30 units please please please please please I’m so tried for waiting and talk to you I want this conversation close now so send me the label please please and thank you
By Cheikh N.
Response from B-Stock Solutions· Sep 5, 2026
We’re sorry for the frustration and the time you spent providing the requested information. After reviewing the documentation, the seller determined that the 30 Samsung Galaxy Z Fold5 units received were consistent with the Grade C condition stated in the auction listing. Because the order was found to match the listing description, the dispute was not approved for a return or refund, and a return label was not issued. We understand this was not the outcome you were hoping for and appreciate the time you took to work through the review process with our team.
Great customer service from yemi he’s amazing and very helpful thank you yemi 👍
By Pinkstar A.
Response from B-Stock Solutions· Sep 5, 2026
We love to hear it! Thanks so much for the 5-star review and for giving Yemi a well-deserved shoutout. We’re glad he was able to make your experience a great one!
I had an issue with a bid I placed. I needed to cancel the bid and reached out to their chat support. I was able to speak to Yemily and she was able to help with my request. She explained their policies and was able to assist me. Highly recommend BStock and Yemily.
By Jesus
Response from B-Stock Solutions· Aug 10, 2026
Thank you for the 5-star review! We're glad Yemily was able to help with your bid and clearly explain our policies along the way. We appreciate the recommendation and your kind words about Yemily and B-Stock!
My first pallets arrived and everything is as expected also Yemi was so helpful with my questions. Thanks B-stock
By Yusein T.
Response from B-Stock Solutions· Aug 10, 2026
Thank you for the update! We're glad to hear your pallets arrived as expected and that Yemi was able to help with your questions along the way. We appreciate you giving us another chance and taking the time to update your review!
John was really helpful and solved my issue
By Qudratullah N.
Response from B-Stock Solutions· Aug 10, 2026
Thank you for the 5-star review! We're glad John was able to help and get your issue resolved. We appreciate you taking the time to share your experience!
Two different issues, one lot of digital watches was not as described in the listing, because I didn't discover the issue within 5 days they refused to help so I was out $2,100. The second issue, I purchased 6 pallets, only received 4 and 600 of the items received were expired. it took over a month, fighting, hours of research on my end to even get a small refund. They then inform me they will not refund shipping on the pallets I never received!
By Russell O.
Response from B-Stock Solutions· Aug 7, 2026
We're sorry to hear about your experience and understand how frustrating it is when an order doesn't meet your expectations. B-Stock is a marketplace that connects buyers and sellers, and we work with both parties to help resolve issues when they arise. The inspection and reporting window is set by the seller and outlined in the marketplace terms, as it allows claims to be investigated while the shipment is still recent. When issues are reported within that timeframe, our team works to review the evidence and advocate for a fair resolution between the buyer and seller. While we understand that not every outcome is the one a buyer or seller hopes for, our goal is always to reach a fair and consistent resolution based on the available information. We appreciate your feedback and will continue working to improve the experience for everyone using our marketplace.
YEMI helped me with everything I needed. Answered all my questions .
By Leah
Response from B-Stock Solutions· Aug 7, 2026
Thank you for taking the time to leave a review! We're so glad to hear Yemi was able to answer all of your questions and provide the support you needed. We'll be sure to share your kind words with them. We appreciate your business and look forward to helping you again in the future!
