BSN SPORTSReviews of bsnsports.com

3 months and counting to receive the items we ordered. Soccer season will be over by the time we get our items. Do not waste your time or energy ordering.

This is the worst company. Customer service is horrific, go somewhere else. They said they could not do a refund, after they told me to cancel my order to change the sizes. Then they told me order was never cancelled and i could not have my money back. Horrible

The worst experience ever for a purchase. Ordered 5 shirts with an estimated 3-4 week delivery time. 7 weeks later I received a shipment with 3 shirts...2 missing. I called customer service and was told they would issue the shirts missing. Waited another 4 weeks and only 1 shirt of the 2 missing shirts were in the shipment. Called customer service again and I was told it showed both shirts were delivered in the same shipment on their end. I finally gave up and requested a refund for the final shirt. Worst purchase experience of my life!

We ordered apparel for our son's high school football team on 8/2/22 and here it is 10/14/22 and still no delivery. When I called customer service rep he couldn't find my order and put me on hold for like 10 minutes and then the call hung up. I will call my bank to dispute the charge. Don't order from the scam company.

Ordered one black shirt with 4 gray letters. It's been 2 months and it predicts shipping next month. Terrible company. Never again.

If I could give this company 0 stars I would. The MOST frustrating online ordering experience, and possibly a scam. They took my money, and I never received the merchandise. My son had to play his entire season without his team pads. Per the instructions of my son’s school, I ordered 2 pairs of padded girdles on their middle school team shop, $75. Unfortunately, they were too small. I reached out to the published customer service line 3 times before reaching a VERY sketchy center obviously over seas. After presenting my order number, I was told to take photos of the merchandise and email them as proof of purchase and maybe quality control? In turn, they would email a mailing label for an exchange. After multiple attempts to reach out, I didn’t receive that label from the so called “customer service center.” I reached out by phone again and chose the option to place an order. I was connected right away to the representative for the team shop in the states. I explained the situation, received the exchange label, and everything seemed resolved. I tracked my return, BSN received the merchandise, I received NOTHING. No exchange, no refund. Then, they just stopped responding to my emails. If felt like a scam. Save yourself the time and frustration. Public schools SHOULD NOT be contracted with this company.

I placed an order in mid-July for my daughter’s tennis uniform requirements. It is now three months later, and the tennis season ended and we never received the 6 items I ordered. There was never an update or any type of correspondence from the company. I called a month ago to inquire about the missing items, and they told me they would ship soon. I pointed out that the season was ending next week, so they did give me a refund. They told me they would go ahead and ship the items anyway so she could have them for next year. Still haven’t received anything I ordered.

Our soccer club used BSN Sports to order uniforms. We placed orders in August and still have not received our uniforms (it is now October). We were promised our uniforms in early September. We have gone almost an entire season without uniforms. Every time we've been told they'll be in soon but then the date gets pushed back. We were promised great customer service but have received the exact opposite. Save yourself time frustration, and money and pick another company.