Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
111 reviews
BrusheoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brusheo specializes in developing innovative hair styling tools, including Hair Straighteners, Flat Irons, and Hair Dryers. Brusheo combines refined design, expert manufacturing, fast worldwide shipping, and dedicated post-sales services. Brusheo is committed to helping you achieve naturally glamorous looks with a variety of styling possibilities!
Brusheo (brusheo.com) has 111 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
Showing 55 reviews with 1 star · Clear filters
My sister purchased two-one for her and one for me. Neither worked. Mine would not turn on and when it did, it would almost immediately turn off. I would not recommend. My sister indicated that she had issues in attempting to get a replacement or refund.
By Elena
Brush worked for 90 days then died. When it's charged, the lights are on but NO HEAT. Useless. DO NOT BUY!!!!!!
By Sandy
Product does not work try’s to heat up after few seconds cuts out ? Complete waste of money I could not find packaging to return and company don’t respond?!
By Julie L.
J’ai reçu le colis le jour où j’en avais besoin pour un événement (mariage) je n’ai donc pas pu en profiter le jour J… plus d’un mois d’attente pour recevoir un si petit colis c’est inadmissible ! Ensuite, pas moyen de me faire rembourser ! Le service client m’invente un numéro de carte bancaire qui n’est pas le mien sûrement pour éviter le remboursement ! A fuir je suis très déçue !
By Julie A.
Doesn’t work. Absolute pile of s**t. Don’t waste your money it’s a scam product. They don’t honour the 60 day money-back guarantee, instead I was offered 10%.
By Vivienne
Do not buy this product. I tried to use it but it does not heat up enough to do anything to my hair even at the highest setting. Of course no refunds. Saw the same thing on Amazon for $25. So frustrating. Have to stop buying this online crap.
By Elisabeth F.
C'est une arnaque..j'ai reçu le miens que j'ai payé $86 CAD à l'automne 2024 et la charge n'est jamais resté plus que quelques secondes...aujourd’hui il ne se recharge plus..j'ai écris 3 fois au service à la clientèle et on m'a jamais répondu...ils promettent une garantie de 1 ans...c'est dégueulasse de voler les gens comme ça C,est
By Lysanne B.
Appauling customer service, awful product, never reply to emails, no telephone number online to call. returned my product within 30 days (as advertised on their website) at a cost of £14 to Belgium. They obviously refused to receive the product when it was delivered to their address as it has now been returned to me! They said they would refund me but surprise surprise they never did. DONT BUY A BRUSEHO (ALSO KNOWN AS THE FOSTER GROUP) IT IS NOT AS ADVERTISED.
By janie H.
