Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Brushee
Meet Brushee, a pocket sized disposable travel toothbrush with toothpaste, brush, floss & pick. Your best kept secret to fresh breath, clean teeth and a healthy mouth. On the go.
Brushee (brushee.com) has 91 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Love the convenience in a pinch. But the brush is sooooo small and the floss component breaks after using it on only a few teeth.
By Angie
Response from Brushee· Jun 1, 2023
Hi Angie,
Thank you for taking the time to share your experience with Brushee.
We appreciate your honest feedback and we're sorry to hear that you encountered some issues with the flossers and the brush size.
We take product quality and customer satisfaction very seriously and we want to investigate this issue further to understand what went wrong and how we can improve our flossers.
Please look out for a message shortly from our team, as we would like to discuss this matter with you further and make things right.
Best regards,
John Sanders
Director of Customer Support
Brushee
These were okay
These were okay. The flossers are pretty weak and as soon as I tried to use one it broke so that was annoying. But the brush works well and does what it says
By Margaret W.
Response from Brushee· May 10, 2023
Hi Margaret,
Thank you for taking the time to share your experience with Brushee.
We appreciate your honest feedback and we're sorry to hear that you encountered some issues with the flossers.
We take product quality and customer satisfaction very seriously and we want to investigate this issue further to understand what went wrong and how we can improve our flossers.
Please look out for a message shortly from our team, as we would like to discuss this matter with you further and make things right.
Best regards,
John Sanders
Director of Customer Support
Brushee
Paste leaves a bad taste
The thankfully small 'blob' of toothpaste on the brush end doesn't adhere nor dissolve well and pops off like a pebble in your mouth. Don't expect much from the paste, but the brushing provides a clean feel.
By Tammy C.
Response from Brushee· May 10, 2023
Hi Tammy,
Thank you for taking the time to share your experience with Brushee.
We appreciate your honest feedback and we're sorry to hear that you did not have a great experience with the toothpaste.
We take product quality and customer satisfaction very seriously and we want to investigate this issue further to understand what went wrong and how we can improve our toothpaste.
Please look out for a message shortly from our team, as we would like to discuss this matter with you further and make things right.
Best regards,
John Sanders
Director of Customer Support
Brushee
Love the individual packages
Love the individual packages, the brush and pick option but the floss breaks so easily it’s almost worthless
By Terri
The subscription service is too…
The subscription service is too expensive and the items are average. Good innovention but average.
By Rivkah
Response from Brushee· Nov 13, 2019
Hey Rivkah!
First off, thanks for taking the time to post a review. We take all customer feedback very seriously, and are sorry to hear that you think that our product is average.
We actually have an updated, improved version of the Brushee being released later this month and would love to ship you another 24 pack on us to see if you think that we're improving the product from simply 'average'.
Have a great day.
Kyle Kirby
Brushee Co-Founder
not Bad. But confusing.
I appreciate getting a chance to receive Brushee free samples and try them.
I don’t fully understand the point of this product. Is it for kids? Is it for adults who are always traveling? Or is it for use in flights? Anyway, I used the product and here’s what I felt. The tooth brush part was way too tiny for me to brush my teeth properly. The brush was really hard and had to put under running water for a couple of mins to soften. I did like the dental floss. The floss was good quality and easy to use and could be detached from the brush. I feel total dental hygiene routine is not complete without a tongue scraper/cleaner. May be it could be added to the back of the brush like most normal tooth brushes have.
Other than this, my only concern is about using so much plastic. What is the need for this product? Do we need more plastic pollution on earth?
By Yashna S.
Response from Brushee· Nov 3, 2019
Yashna,
Thank you for your feedback, we greatly appreciate every opportunity that we get to make our product better for our customers and to understand things from your point of view.
Brushee was created to be an all-in-one solution for on-the-go oral hygiene. So it's for a lot of people. If you're someone who is traveling, you can use it on a plane, if you like to brush after lunch, it prevents you from having to bring a full size toothbrush and paste with you, or if you're a business professional, you can use it before meetings, etc. It was not meant to replace your full size toothbrush, but rather to be the best option to keep your teeth clean on-the-go.
Thank you for letting us know that the brush was hard when you got it, we're working to fix that. It's a rare issue, but we believe it has to do with the past hardening while in transit. In future iterations of our product, this will not be a problem.
And thank you for letting us know that you prefer to have a lounge scraper as well, we will keep this in mind for future products.
And finally, we're working towards a fully recyclable version of the Brushee, because we agree that the importance of sustainability can't be overstated. The good news is that we're making significant progress on this front, and expect to be fully recyclable by the end of 2020.
Thanks again,
Kyle
Co-Founder, Brushee
