BrucesharkReviews of bruceshark.com

I bought a car jack,off these guys only to be refunded due to where I live here's a idea updated your checkout system to catch this early 3star only because they refunded promptly.

Oh my goodness. It was like no other experience before. I purchased a part for my 2014 vehicle. It arrived in a decent amount of time - but the wrong part showed up. It did not work in my car or match the photo on their website. When I told them I wanted to return. Then they offered to have me keep it and refund me 30% of the cost. They suggested I sell it on eBay. I said no - I mean what the heck?? So they then offered me 40%. I still declined. They gave me their Canadian based return address and I sent it back. I paid $30 for the shipping. When they received it they refunded me 70%, claiming it is policy to charge a 30% restocking fee. I am on email 8 or 9 trying to get my full refund. Whatever you do - avoid this company.

good customer service and delivery time

Horrible communication. My parts had been ordered and paid for. It’s been a month and all I get is a email once a week saying “shipping is delayed”. I’ve asked for my money back and now no emails back. Do not do business with this company.

Claim parts were sent with tracking .the tracking number they gave me are just dodgy I would not to use these thieves

fast delivery times, good pricing, i made a mistake when ordering a part not doing my due diligence, after requesting refund the response was super fast and straightforward, made it super easy to recover, will definitely be checking bruceshark before i go anywhere!

You can only get a refund if it is unopened. But the part can't be considered working until it is being used. I'm curious how you get away with this type of policy?

Great customer service with Quick delivery with good affordable pricing. High quality products that makes my car look brand new. Definitely will be ordering more from them!