My problem was resolved quickly and…
My problem was resolved quickly and efficiently, staff communication was polite, friendly and very helpful.
By Julie B.
Response from Browpro· Jun 3, 2026
Thank you for your kind feedback!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
405 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Browpro is listed under Accessories.
Browpro (browpro.co) has 405 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 26 reviews with 4 stars · Clear filters
My problem was resolved quickly and efficiently, staff communication was polite, friendly and very helpful.
By Julie B.
Response from Browpro· Jun 3, 2026
Thank you for your kind feedback!
The response from your support team was fast and very supportive. My request was handled professionally, curiously and promptly. The website was however somewhat difficult with the special offers. I thought I had refused the offered and completed the order which still has the special offer and resulted in my email to cancel it.
By Debbie E.
Response from Browpro· May 23, 2026
We’re glad our support team was able to assist you quickly and professionally. We also appreciate you sharing your experience regarding the special offers during checkout. We understand how this may have caused confusion, and your feedback is very valuable as we continue working to improve the website and overall customer experience. Thank you again for your patience and support.
Love the product , the eyebrow shape is pretty good, I also got one for my mum and she also loves it, just dab and stamp done in a few minutes. The colour is great.. they will last a long time.. great product. I ordered 4 so I will have plenty for a while.
By Mayra G.
Response from Browpro· May 23, 2026
It’s great to know you’re enjoying the shape, color, and how quick and easy it is to use. We truly appreciate your support and hope you continue enjoying all four for a long time to come!
I’m happy to report that my issue was resolved by browpro. When ordering, just ensure that you haven’t signed up for a subscription unless that is what you want. Thank you Claire for your help. It was appreciated. Jacki
By J. D.
Response from Browpro· Apr 15, 2026
Thank you for sharing your experience. We’re glad to hear your issue was resolved and that Claire was able to assist you. We’ll be sure to pass along your kind words. it will mean a lot. We truly appreciate your feedback and your support.
The product just didn’t work for me, however, customer service went above and beyond by reimbursing me the full amount instead of their original offer of 30-40%, which I greatly appreciated.
By Vicki P.
Response from Browpro· Apr 3, 2026
Thank you for sharing your experience. We’re sorry the product didn’t work out for you, but we’re glad our team was able to step in and make things right. It means a lot to know you felt supported throughout the process
Really happy with the Browpro product; it does a great job especially for the older generation when you just can’t quite see enough without your glasses. When there was a (minor) issue with the payment, it was resolved very quickly due to excellent service from the customer support representative. I highly recommend the product, but do make sure you read all the info at checkout thoroughly before proceeding with the payment.
By Nicky M.
Response from Browpro· Mar 16, 2026
Thank you so much for your thoughtful feedback! We’re really glad that our product is working well for you and making your routine easier. It’s also great to know our support team quickly resolved the payment concern. Thanks again for your support. If you ever need anything, we’re always here to help! 😊
Ordered 2 by mistake and joined in error . Got my money straight back as soon as I told them so you know they are reliable
By Helen H.
Response from Browpro· Mar 7, 2026
We really appreciate your kind words and your trust. If you ever need anything in the future, we’re always here to help! 😊
The dark brown is a good colour for my eyebrows but still playing with placement of the stamp to get best look, otherwise good product.
By Rahapa Angel R.
Response from Browpro· Mar 4, 2026
Thank you for your feedback! It can take a little experimenting to find the perfect placement, but once you do, it usually becomes part of a quick routine. We truly appreciate your support, and if you ever need tips or assistance, we’re always here to help! 😊