BrowproReviews of browpro.co

I was charged for extra items that I did not order or agree to.I sent the entire purchase back 9 days ago via Canada Post,received an email today stating they can't find my return.I feel like I'm getting the runaround,I'm a senior on a pension,can't afford to lose $103.(CDN) I'm not a happy customer

Le produit reçu ne correspond pas au produit reçu,ni la même marque,ni le même contenu, c'est une belle arnaque !!! À fuir !

**I will NOT and Do Not recommend this company!** I recently ordered one stamp from Browpro. I was made aware of the delivery charge at checkout , which I accepted. My total order on July 16 was $21.05 cad. Today , my order is nowhere to be found and the total on my invoice is $88.63cad ! This new 67.63 cad added to my order is for product that I DID NOT ORDER. I ordered one STAMP , just one, to sample !! Please do not be taken in by advertising and product that seems too good to be true ! THIS IS A SCAM !! RUN DO NOT WALK !!

This company is affiliated with Nymbus LLC which are scammers. I purchased the browpo as a one off purchase not a subscription yet I have been scammed by Nymbus LLC as they have taken money from the account linked up to my PayPal account. The only way to stop these scammers is to cancel your subscription in PayPal . I have read other comments about people being scammed by Nymbus LLC and they reported to paypal about them and requested a refund of monies taken out and paypal sided with the scammers. So please be aware of this scammer and the online stores it is affiliated with and there seems to be a few stores.

Extremely concerning charges – refund requested immediately I am writing this review on behalf of my mother, who is currently on the phone with her bank attempting to stop transactions associated with BrowPro. My mother made this purchase because she was trying to do something kind for me. I am currently undergoing chemotherapy and am about to lose my hair, including potentially my eyebrows, and have been feeling extremely self-conscious about it. She believed she was making a one-off purchase of approximately $20-something, including three products and shipping. Instead, she has discovered two separate charges of approximately $30 and $70 associated with this purchase. These charges were not what she understood or intended to authorise when placing the order. My mother is also a pensioner and does not have money to simply lose to unexpected charges. What was supposed to be a small and thoughtful purchase to support her daughter during cancer treatment has now resulted in her having to contact her bank because she is frightened that further money may be taken from her account. We are requesting that BrowPro immediately: 1. Cancel any subscription, membership, recurring payment authority or other ongoing arrangement that may have been created in connection with this purchase. 2. Remove her payment details from any system where they are stored and ensure that no further charges are attempted. 3. Provide written confirmation that there will be no further transactions. 4. If her bank is unable to stop or reverse the approximately $30 and $70 transactions, refund those amounts in full to the original payment method. 5. Do not require her to provide unnecessary additional financial or personal information in order to obtain the refund. Given what has occurred, she is understandably extremely reluctant to provide this company with any more sensitive information than it already holds. If BrowPro believes these additional charges were authorised, I would ask the company to provide clear evidence showing exactly where, before payment was submitted, my mother expressly agreed to these specific amounts and/or any recurring subscription or membership. This experience has been incredibly upsetting. My mother thought she was spending a small amount of money to help her daughter feel a little more confident while going through chemotherapy. Instead, she is now worried about the security of her bank account and whether more money will be taken. We are giving the company the opportunity to resolve this properly: cancel everything associated with the account, ensure there are no further charges, and refund any disputed transactions that the bank is unable to stop or reverse. If this is resolved promptly and in full, I will update this review accordingly. Until then, I would strongly encourage anyone considering purchasing from this company to carefully check exactly what they are agreeing to, take screenshots of the checkout process, and monitor their bank account afterwards.

Received mine this morning, it's in the bin already. Absolute trash product, it is nothing at all like the adverts. I just hope they don't attempt to take money from my bank again. After reading these reviews I'm not convinced they're not another subscription rip off company you have to fight to get out of.

I ordered brow pro and they tried to say I joined club when ordered 1 set. i found this out by looking at my bank statements and I see the past 5 months they have taken $31.63 out of my account. I have been back n forth for 2 weeks now about refunding me my money. They are trying to give me 50% back which is bullshit. Why would I allow that. Im not gonna just give you 50% when you shouldn't of taken it out of my acct. Do you actually think I was just gonna give you the money every month just to give it to you. Well I dont have money like that. Worst customer service . And by looking at the reviews I see I'm not the only person they have done this to..😡😡

Please do not buy from them, they scammed me out of more money by sending me 4 when I ordered 1, didn’t know until I checked my account. Then I realised I have a reaccuring payment, they are doing it through PayPal because if you didn’t sign up they don’t have your details. Be careful