The company was very helpful when I…
The company was very helpful when I managed to over order and sorted it all out for me!
By Edith H.
Response from Browpro· Jun 3, 2026
We truly appreciate your support and are happy we could assist!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
405 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Browpro is listed under Accessories.
Browpro (browpro.co) has 405 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 197 reviews with 5 stars · Clear filters
The company was very helpful when I managed to over order and sorted it all out for me!
By Edith H.
Response from Browpro· Jun 3, 2026
We truly appreciate your support and are happy we could assist!
When I purchased my first product another transaction went through not long after paying for the first one, I did not ok this transaction and didn't want it Straight away I wrote to Browpro to explain the situation and I honestly thought I wouldn't get my money back, BUT, I did ! they couldn't have been more helpful in cancelling the extra order and making sure I got a full refund, and for that I would highly recommend this company for their honesty Cheers Louise C
By Louise
Response from Browpro· Jun 3, 2026
Thank you so much for sharing your experience, Louise. We’re glad our team was able to quickly assist with the unintended order and provide a full refund. Thank you for your support and recommendation!
Very professional & responsible team
By Tara
Response from Browpro· Jun 3, 2026
Thank you so much for your feedback!
Customer service was very helpful and understanding.
By carlyj
Response from Browpro· Jun 3, 2026
Thanks for your feedback!
I ordered the eyebrow powder, I love the powder but not so much the stencil so I just use a brush to apply! I had a question for customer service and they were fantastic! Immediate reply and helped me out! Thanks!
By Lori S.
Response from Browpro· May 23, 2026
We’re happy to hear you’re loving the eyebrow powder and found a method that works perfectly for you. It’s also wonderful to know our customer service team was able to assist you quickly and provide a great experience. We truly appreciate your support — thank you again!
Took a bit of time to arrive but it is very good an easy to use, I chose the blonde arched stamps and it’s so good.
By Dollybirdvirtue
Response from Browpro· May 23, 2026
We appreciate your patience with the delivery time, and we’re so happy to hear you’re loving the blonde arched brow stamps and finding them easy to use. We truly appreciate your support and hope you continue enjoying the product!
The people.
By Deborah
Response from Browpro· May 23, 2026
Thanks for your review!
I did not receive the first order. The support staff kept in contact with me until shipment was received. I was pleasantly surprised. Thank you!
By Barb B.
Response from Browpro· May 23, 2026
We’re sorry for the issue with the original delivery, but we’re glad our support team was able to stay in touch and help ensure your shipment arrived safely in the end. We truly appreciate your patience and your support!