Brown Paper TicketsReviews of brownpapertickets.com

Brown Paper Tickets is a scam company. The management here is evil and greedy, and this company basically just scams its clients by never paying us anything it owes. It's very difficult to reach out to the company's leadership, and the rare times that we're able to do so just proved to be a waste of time because the management doesn't resolve the issues. AVOID!

Brown Paper Tickets was a complete mess, constantly inflicting unnecessary stress and confusion. Their processes were severely lacking, with disorganized systems that made every interaction a struggle, It felt like they were being dishonest about their capabilities, leaving clients in the lurch with poorly managed events and zero accountability. If you value sanity and efficiency, avoid this company at all costs.

The owner of Brown Paper Tickets should be ashamed! He owes our small business some money but kept delaying payment!!! Their staff is rude whenever we try to collect payment but so good to you when tryin to earn your trust! Really horrible! Avoid and don't do business with this company ever!

Brown Paper Tickets offers horrible service to its customers, but it offers even more awful customer service for those who reach out to them. This company and its management are so horrible that it even its employees sound like they hate being here. I don't recommend availing the services of this company unless you want to be annoyed and disappointed.

Has owed our company money since last year. No phone number no answer to emails. Beware!

My small theatre company has been trying to get its money from our 2023 performances for almost ten months now to no avail. Events.com has pushed back the deadline on truant BPT payments three times now, and we have still not seen a cent. Hundreds of small artists have had this experience with this company. Their customer service doesn't exist, and neither does Event.com's. Do NOT use this company if you want to see any of your money.

Management is a disaster: different rules applied to people in the same team. Targets are meaningless and are given without explanation. Employees are often expected to work long hours, including weekends. While you do encounter some of the most hard working people you will ever meet, sadly many of them are overworked, taken advantage of, and underpaid. I cannot stress the fact that most people dedicate their entire time making this a success just to be undervalued. If you have a chance, don't work here.

It's a huge struggle dealing with this horrible company and its incompetent customer service representatives. I've encountered so many issues transacting with this company, and none of them were ever resolved in my favor. This is the last time I will use this service! The customer service here is awful, and reaching out to the management is useless!