Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
67 reviews
Brookwood MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Brookwood Medical, a definitive source of all your PPE needs.The global pandemic had us scrambling looking for protective equipment for ourselves. We used our connections and experience to source high quality face masks with real filters that effectively remove contaminants from the air. In the beginning, it was about protecting our family and friends.We soon saw that many of the masks being sold, offered little to no protection for people and out of that need Brookwood Medical was born. We are working with several factories in China right now to produce our masks. They are built to our specifications and have found a couple honest, reliable factories to work with.
Brookwood Medical (brookwoodmed.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
67 approved reviews, newest moderated first
The mass are not secure around the nose not at all and that was the whole purpose of having getting the mask does not fit properly around the nose very disappointed would like a refund it is important that this Mass do what it was intended to do I've had covid once and I am doing everything I cannot to inquire it again do better with your mask
By Rosemary C.
Seldom place orders due to being concerned about scams, but was very impressed because you kept me updated from the time I placed order until it arrived! Product was as expected! Thank you so much!!
By Linda M.
I've been ordering masks from this company for me and my family since the beginning of the pandemic. And it's for a reason...they always come through for me. Once, there was a minor slip up that I didn't even notice. But they did, and contacted me right away to rectify the situation as well as the offer of a healthy discount. If not for their vigilance, I would have been none the wiser.
By MRafferty
I wanted to purchase the KN 95 mask. The picture was not of the actual mask. The actual mask has metal at the nose area. The KN 95 that I wanted did not have medal at the nose so I’m very disappointed that I didn’t get the mask that showed in the ad and that I wanted.
By Denise
Love these masks!
By EP
Good service
By Peggy T.
I haven't received my mask yet.
By Scott V.
I was expecting a better fit for the little ones. It is thin and the metal piece by the nose is sharp to my 4 year old. I wish I can returned them. Not a happy customer and I cannot recommend to others.☹️
By Juana Z.
