Creative Goods MerchandiseReviews of broadwaymerchandiseshop.com

Not a great experience, I ordered a hoodie for my daughter for the Waitress musical and they sent a completely random hoodie, when I contacted ‘customer service’ they sent a returns label and no other communication with it? Was I re-ordering it? Had they sent another one? Were they sorry for the inconvenience caused? Who knows 🤷‍♀️ So although I've yet to receive the actual order which was £60 so not cheap, I won’t be ordering anything again from here. I can’t actually believe the musicals use this company for merchandise- I’d have a re-think if I were them!

I paid $89 for a hoodie with a faded design, and the company is unwilling to replace it. This situation is particularly inconvenient, especially as the item was intended as a gift. After going back and forth, I had to provide my feedback.

I ordered a Hamilton T-shirt but the color is Yellow and some Black. On their website, the shirt was described as GOLD. I emailed them to ask for a refund but they said no and that the color of the shirt is good. I don't know if they are blind but the color is NOT good at all. I am not happy with it and they should refund me.

Ordered t shirts for Oh Mary almost a month ago. After contacting them 2 times, just got email saying they no longer have them. Had money for a month. Seems like a scam to me.