Wonderful
Simplicity and speed in the purchasing process
By David C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.
Broadway.com (broadway.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
403 approved reviews, newest moderated first
Simplicity and speed in the purchasing process
By David C.
Nothing to tell really. It was very easy to understand and buy tickets. I love it
By Deborah
My daughter used the website to purchase the tickets for us and said she had no problems. I just wish the fees to buy online were not so extreme. Doing things online is saving trees and stamps from all the mailings, so it would seem that it should be cheaper to buy online.
By Karla M.
Very easy process. Recommend sending electronic tickets instead of having to print them out. Thanks
By Jeff M.
Excellent service
By Molly P.
Ease of order start to finish
By dc
The website is easy to navigate and I got the tickets we wanted.
By Karin M.
Great experience! The website offers several options to explore before purchasing. I especially liked how easy it is to see the view from the seats you select, which makes choosing the best seats much easier and gives you confidence before completing the purchase.
By Federico L.