Easy to use Broadway.com website
Easy to use Broadway.com website. The website was very intuitive. I liked the View Your Seat option.
By Glenn
Response from Broadway.com· May 29, 2025
Ease of use is music to our ears. Thanks for sharing that. Glenn!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.
Broadway.com (broadway.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
403 approved reviews, newest moderated first
Easy to use Broadway.com website. The website was very intuitive. I liked the View Your Seat option.
By Glenn
Response from Broadway.com· May 29, 2025
Ease of use is music to our ears. Thanks for sharing that. Glenn!
Our tickets were very easy to buy and the site made it easy to make our best selection of available seats.
By Kimberly B.
Response from Broadway.com· May 29, 2025
We love hearing it was easy to use—simplicity is what we aim for. Thanks, Kimberly!
Good experience. Easy to do. Diagrams of theater were helpful in choosing reasonably priced seats.
By Nancy T.
Response from Broadway.com· May 27, 2025
Thank you so much—we’re so grateful for your support, Nancy!
no hidden costs, so tired of buying tickets only to find extra hidden charges when you go to check out. great seats for a fair price and love the view so you can see what you are buying up front when if you are not familiar with the theater, can't wait to see the show in June!
By hfizzy
Response from Broadway.com· May 27, 2025
We’re so glad we could help—thank you for sharing that!
Absolute friendly web page. Thanks a lot.
By Eunice A.
Response from Broadway.com· May 26, 2025
Thanks for the love, Eunice!
It would have been great if we could “see” the layout prior to picking our seats! As it was I had to keep picking seats- then see where they were then “go back to the drawing board” and pick other seats—- etc.
By Lynn
Response from Broadway.com· May 26, 2025
Noted and appreciated—thank you, Lynn!
Wonderful way to purchase
By Beverly
Response from Broadway.com· May 26, 2025
We see you, we appreciate you, Beverly!
Fast and easy.
By Lori F.
Response from Broadway.com· May 26, 2025
Thanks so much—we appreciate the support, Lori!