the zip code required 2 letters and I…
the zip code required 2 letters and I was not sure as we don't use zip codes on a daily basis. asked ai and got it.
By Tatiana C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.
Broadway.com (broadway.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
403 approved reviews, newest moderated first
the zip code required 2 letters and I was not sure as we don't use zip codes on a daily basis. asked ai and got it.
By Tatiana C.
It was easy this time. except the first time it did not go through so I had to wait a week later to book it again. And they told me the balance was going to be left for my gift certificate so it was kind of odd anyway I got the seats for next week same time so it’s all good.
By Ada C.
The website was easy to use.
By Janice T.
Easy to get to theater seating and pick seats. Love that price pops up.
By Daisy H.
The young lady took care of me and made my evening more enjoyable knowing that my tickets were booked. She was very personable and made me feel at ease. I believe her name is Justina. (Pardon spelling). She is a real asset to Broadway.com. Thank you for your kindness with this 80 year old! Lois
By Mrs. D.
First time purchasing from this platform and went without a hitch. Great options to pick seats.
By Tim Lisa W.
Easy to get information
By Eoin M.
Very straightforward transaction!
By Amy S.