Good working relationship
Good working relationship
By Patrick M.
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
580 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
British Passport Pro helps UK citizens residing in the United States and Canada obtain their British passport efficiently and hassle-free.Founded by Zana Sabre and Michael Fenton, together we have years of experience guiding UK citizens abroad through this process. Not only are we seasoned veterans in the passport and visa industry, but we are also experienced travelers and international business professionals who are curious, knowledgeable and informed about developments that affect the global travel industry. British Passport Pro is affiliated with Visa Supply LLC. Visa Supply helps travelers in the United States obtain travel visas and US passports. We are a private company and NOT Her Majesty's Passport Office in the United Kingdom.
British Passport Pro (britishpassportpro.com) has 580 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 9 reviews with 4 stars · Clear filters
Good working relationship
By Patrick M.
Quick / efficient collecting info and submitting. Think the return envelope was mislabeled which meant new passport was rejected at mail customs and returned to the passport office.... so had a couple of days of confusion dealing with DHL....but the britishpassportpro guys were very responsive, helped me navigate and it got here in the end once the label was corrected. Would use again
By customer
Great Job - very grateful for their professionalism and fast work.
By Vincent Gollogly - C.
Clear guidance, strategy and execution were provided. Great service and realistic expectation setting too!
By customer
Very satisfied, thankyou
By J. W.
really actually 5 stars. fantastic service all the reviews you read are fully correct. fast effective, helped with all questions. followed up immediately so why put 4 stars? Because when i was looking to use them all I found was 5 star ratings. This worried me because really no one can be that good can they? so my review is for those who are little bit nervous and cynical about only seeing such great reviews like me. Wonderful service great job Zana Zana go my completed application on Friday, he confirmed shipment to the UK the same day, the monday after the following (10 days) i had my new passport in my hand. wow!!
By Gus
Being well into my seventies and not very adept at navigating today's technology, also quite apprehensive about potential scams, I approached British Passport Pro with some trepidation. From start to finish the experience of working with them was excellent and stress free and I am delighted I made the choice to ask for their services in renewing my passport.
By jane H.
They made it easy and the follow up was exceptional
By Frankie