Customer service was awesome
Customer service was awesome! They responded in a very timely manner, and was informative with their response for what I needed, personally. I will be ordering Brio in the future again, soon. RM
By Ricky M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
733 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We founded Brio Product Group to create fantastic products that promote the health and safety of our customers. We believe that all the products that we use and touch should be well designed and made to exceed your expectations. We focus on creating and improving products that we use every day by optimizing design, features and materials. These items with which we interact with the most, should serve to improve our life, health and safety. We enjoy creating and improving products for those who are looking for a great experience and exceptional value.
Brio (brio4life.com) has 733 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
733 approved reviews, newest moderated first
Customer service was awesome! They responded in a very timely manner, and was informative with their response for what I needed, personally. I will be ordering Brio in the future again, soon. RM
By Ricky M.
Pros: Great Trimmer Easy to clean Long battery life Cons: Trimmer is only quiet when it’s on low speed.
By Schmidt
Powerful, versatile, and great battery life. What more does a man want.
By Fabian N.
Good Product
By Faouzi
Great product!
By Jesse B.
Love it... thanks
By Robert F.
Hi I don't have an issue with the product itself, but the fact that there are no warning labels on it or the box to not get it wet. After all the times I hear Aaron Marino on Alpha M youtube talk about it I've always wanted to get. It took me awhile to finally get it and a few weeks go by I drop it in the sink with water and while it was running pulled it out and the complete thing went to crap (screen is messed up and turns on by itself). Please if someone can contact me to either refund me or to possibly get another thank you.
By Brian B.
Response from Brio· Jan 2, 2020
Hi Brian, Please reach out to our support team and we'll help you out! Our email is [email protected] Thanks, Torrie
Excellent product. Highly recommend to anyone.
By Buono