Excellent experience
Excellent experience, Jacob was super helpful and professional. Recommend 100%
By Raul G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
173 reviews
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At Brightway Logistics LLC, we specialize in reliable, safe, and affordable vehicle transport for all types of vehicles across the United States. Whether you're transporting a car, motorcycle, truck, RV, boat, or any other type of vehicle, our goal is to make the shipping process easy, transparent, and stress-free for you.We provide both open and enclosed transport options to suit your vehicle's needs and ensure it arrives at its destination in excellent condition.
Brightway logistics LLC (brightwaylogistics.us) has 173 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
173 approved reviews, newest moderated first
Excellent experience, Jacob was super helpful and professional. Recommend 100%
By Raul G.
Good and reliable company! Jacob did a great job!
By Hugo
IF I COULD GIVE A ZERO I WOULD!! THIS COMPANY IS A SCAM COMPANY THAT STOLE MY MONEY, DID NOT TRANSPORT MY VEHICLE AND GHOSTED ME!!!
By Kat B.
Good service
By Albert
Avoid this scammer company! Total scammer company don’t believe the other reviews!! I can prove their scammers. I have a contract. I paid a deposit and they tried to come back for a massive amount of more money after the contract was signed and deposit paid.!!! save yourself the headache they are scammers!!!
By Bill M.
It was my pleasure working with Jacob. Thanks for the opportunity
By Jay
Brian Smith is a good person. Great company to work with will work with them again
By Wisdom M.
Do not use this service or any brokerage service. They are an unnecessary third party that adds last minute fees without warnings. I was originally quoted $745, then we agreed on a total price of $1300. After paying the required $150 deposit and $380 to secure the car pick up, my car was not picked up on time because this company did not communicate with the carrier company. I finally got directly in touch with the driver and he explained that he does not get paid until the car is delivered. Once the car was picked up, Brightway called me and told me that I owed another $700 but they were giving me a discount so I only owed $400. Brightway tried to tell me that the money I had paid already had gone to the driver, not to them, even though I paid the invoice on Brightway's website. At this point I had already paid them over $500, which the driver has not seen. These people are scammers who try to get as much money as they can out of you.
By Madeline H.