Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
949 reviews
BrightmedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 838 reviews with 5 stars · Clear filters
Great customer service and followthrough
By Nicholas M.
Response from Brightmeds· Apr 28, 2025
Hi Nicholas, We’re glad you had a smooth experience with our team and appreciate your feedback. Best regards, The Brightmeds team
Excellent service very professional and knowledgeable. Henry did a great job. Thanks, Tim.
By Tim G.
Response from Brightmeds· Apr 24, 2025
Hi Tim, Thank you, Tim — we’re pleased to hear Henry’s professionalism made a strong impression! Best regards, The Brightmeds team
Nema was very kind and helpful. Great company!
By Peggy H.
Response from Brightmeds· Apr 23, 2025
Hi Peggy, We appreciate your feedback and are glad you had a positive experience with Nema and our team. Best regards, The Brightmeds team
My overall experience has been consistently good from getting medication that not only works, but getting it to you quickly, to dealing with their excellent customer service team. Everyone works with you and your individual needs as much as possible. I highly recommend them.
By Carla C.
Response from Brightmeds· Apr 22, 2025
Hi Carla, We really appreciate your feedback—it's great to know you've found our service reliable and responsive to your needs. Thanks for the recommendation! Warm regards, The Brightmeds team
Henry was so helpful today after I recently found out my insurance, was not going to cover my medication. Brightmeds took my pharmacy request, filled my prescription at a really fair price. Henry solved the issue and was very compassionate about my insurance issue.
By Angela
Response from Brightmeds· Apr 17, 2025
Hi Angela, We’re really glad Henry could step in and get things sorted so quickly for you. It matters to us that access to your medication stays straightforward, even when insurance doesn’t cooperate. Warm regards, The Brightmeds team
I have been using brightness for almost a year now and I have been extremely happy with both results and customer service! Henry helped me answer questions and problem solve recently and it was so quick and easy.
By Anna P.
Response from Brightmeds· Apr 17, 2025
Hi Anna, Great to hear everything’s been running smoothly, and we’ll be sure to pass your thanks on to Henry. Best regards, The Brightmeds team
I'm going out of the country and had to pause my subscription. Nema was so helpful and quick to take care of my needs. Brightmeds has been great to work with on every level. Thank you!
By Penny S.
Response from Brightmeds· Apr 15, 2025
Hi Penny, We’re glad we could assist with your subscription needs before your trip. We appreciate your kind words and continued trust in us! Best regards, The Brightmeds team
A wonderful experience yesterday with the assistant NEMA. She was very understandable and explained everything in an understanding way. Mary Golden
By Mary G.
Response from Brightmeds· Apr 14, 2025
Hi Mary, We're so glad Nema provided clear support and made your visit a smooth experience! Best regards, The Brightmeds team
