Quick and attentive response!
Quick and attentive response!
By Monica T.
Response from Brightmeds· Aug 3, 2025
Monica, you don’t wait around—and neither should your answers. Glad we kept up with your pace! Warmly, The Brightmeds Team.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
949 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 838 reviews with 5 stars · Clear filters
Quick and attentive response!
By Monica T.
Response from Brightmeds· Aug 3, 2025
Monica, you don’t wait around—and neither should your answers. Glad we kept up with your pace! Warmly, The Brightmeds Team.
I had a great experience dealing with Kessa at Brightmeds regarding delaying shipment of my order. The order had processed automatically and was already in process. She was able to stop it and provide a refund. Great customer service. Thanks
By Scott W.
Response from Brightmeds· Aug 3, 2025
Hi Scott, Catching a shipment mid-flight? That’s some sharp timing on your part. Glad we could make the pivot and keep things easy. You handled it like a pro. Warmly, The Brightmeds Team.
This is a great company with excellent customer service representatives like Henry. Highly recommended!
By Ileana
Response from Brightmeds· Aug 3, 2025
Hi Ileana, Appreciate you noticing the vibe. You clearly know a solid experience when you see one. Glad we could make it smooth for you. Warmly, The Brightmeds Team.
The customer agent was very kind and accommodating. Made continuing to work with Brightmeds easy.
By Chanelle
Response from Brightmeds· Aug 3, 2025
Chanelle, you made the choice to stick with us, and that says a lot. Glad it felt easy—exactly how it should be. Cheers, The Brightmeds Team.
Customer service is excellent. Very efficient, professional and genuinely care.
By Cindy Melvin W.
Response from Brightmeds· Aug 3, 2025
Hi Cindy, Nice to hear everything clicked into place for you. We’re all about making things simple and stress-free. Glad it showed! Stay healthy! The Brightmeds Team.
very easy communication. very helpful. Thank you!
By CHRIS R.
Response from Brightmeds· Jul 30, 2025
Hi Chris! Awesome to have you on board! Really cool of you to leave a review. If you ever need a hand with anything or have questions later on, we're just a message away. Warmly, The Brightmeds Team.
Nema was incredibly helpful and very kind. She answered all of my questions and was very patient with me. I appreciated her help very much. Brightmeds overall has been a great company to work with but their customer service is excellent!
By Mike & B.
Response from Brightmeds· Jul 28, 2025
Hey there — we're so glad to hear Nema took great care of you! And we’ll be sure to pass along your kind words. It means a lot that you’ve had such a good experience with us overall — we’re always here if you need anything else. Thanks for being part of the BrightMeds family! Warmly, The Brightmeds Team.
Great communication, cheerful disposition and positive resolution of my question.
By Yvonne J.
Response from Brightmeds· Jul 27, 2025
Yvonne, this just hits right. Good convo, good outcome, all wrapped in good vibes. Big cheers for putting it out there! We appreciate you! Warmly, The Brightmeds Team.