Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
949 reviews
BrightmedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 838 reviews with 5 stars · Clear filters
Smoth transaction web site very easy to use
By Richard P.
Response from Brightmeds· Nov 29, 2025
Hi Richard, we’re pleased to know your experience has been seamless. It’s wonderful that you found the process easy and the website simple to navigate. We appreciate you taking a moment to share your feedback and are always here if you need anything along the way. - The Brightmeds Team.
Attentive agent, patient and helped me through my questions
By John
Response from Brightmeds· Nov 29, 2025
John, appreciate you sharing! We’re happy to hear our team could guide you patiently and thoroughly through all your questions. We're here whenever you need us! - The Brightmeds Team.
The feeling of being a valued patient. Personal patient care. Prompt service.
By PAMELA L.
Response from Brightmeds· Nov 25, 2025
Pamela, we’re truly glad to know you’re feeling well cared for. Providing personalized support and prompt service is exactly what we strive for with every patient. We’re grateful to have you with us, and we’re always here whenever you need anything! - The Brightmeds Team.
Regardless of who you speak with, you’ll always have great support. Such a great company, if you’re on the fence, don’t. You won’t regret it.
By Priscilla R.
Response from Brightmeds· Nov 22, 2025
Hello Priscilla, It’s fantastic to hear that our team consistently provides the support you need! We’re thrilled you’ve had such a positive experience, and we love knowing that our efforts make a real difference. Your recommendation means a lot! - The Brightmeds Team.
So far it’s been going great! Kevin is amazing he helped out my husband and myself. Overall all great experience from the start
By Jennifer B.
Response from Brightmeds· Nov 22, 2025
Jennifer, we’re so glad to hear Kevin was able to assist both you and your husband! It’s wonderful to know your experience with us has been positive from the very beginning. We’re always here to make things easy and supportive for you. - The Brightmeds Team.
It’s been very easy to get my questions answered and my medication. Really happy with the results so far!
By Michaele D.
Response from Brightmeds· Nov 22, 2025
Hello Michaele, Thank you so much for sharing your experience! We're thrilled to hear that getting answers and receiving your medication has been smooth and straightforward. It’s wonderful to know you’re happy with your progress so far. We’re here anytime you need us! - The Brightmeds Team.
if you are looking to lose weight GLP 1 injections and want to work with people who really care about you. This is the place for you.! I am never met such a group of people who work with me. Don't overcharge me have DOCTORS I can email the staff is above and beyond amazing and you don't pay extra fees just to join.! don't even bother looking for all of the other competitors online believe me I have looked until I found britemeds they are above and beyond the best of the best! I love them and they want you to be successful just as much as you do♥️ it's hard to lose weight, but I know that I have doctors and a staff behind me who I can call email text talk to to guide me. Please do yourself a favor and give these folks a try. You will not be disappointed and it's a lot easier on the pocketbook I would never go anywhere else!
By Shawna G.
Response from Brightmeds· Nov 19, 2025
Shawna, thank you so much for this incredible review — we’re truly grateful for your trust and your kind words. 💛 I will show it to everyone working here! Knowing that you feel supported, cared for, and never taken advantage of means everything to us. Our entire team — from the doctors to support staff — is dedicated to making your journey easier, affordable, and personalized every step of the way. We’re honored to be part of your progress, and we’re here whenever you need us: call, text, or email. Your success is our success, and we’re cheering for you always. Thank you for choosing Brightmeds. We’re so glad you’re part of our community! From All of Us, - The Brightmeds Team.
Roman, my customer service rep, consistently provides solutions and options to all of my requests, answers my questions with useful information, and alerts me personally to updates and promotions. He calendars reminders and reaches out ahead of important deadlines. I have a personal connection with Roman in an automated world. A luxury. Thank you, Roman! Shima Shanti
By Shima S.
Response from Brightmeds· Nov 18, 2025
Shima, what a beautiful way to describe your experience! Thank you for gifting us with this testimonial. In a world buzzing with automated responses and digital noise, your phrase, "A luxury. Thank you, Roman," sings to our core. It affirms our belief that even in the most technical processes, the human touch—the intentional connection—is the most valuable thing we can offer. Warm Regards, - The Brightmeds Team.
