Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
52 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Want to try the best & most natural colored contacts online, for free? Bright Eyes Contacts are letting you try all our 1-month lenses for free! Just pay for shipping. See the world through brighter eyes, with the most natural cosmetic and prescription...
Bright Eyes Contacts (brighteyescontacts.com) has 52 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 47 reviews with 1 star · Clear filters
Shouldn’t even get 1 Star, I never received my contacts I ordered and never got a refund! They owe me 50$ which isn’t that much but it the principle of the thing. This kind of treatment makes me afraid to order from anyone online, Brighteyes contacts make the entire internet shopping look bad! I had thought since they were connected to PayPal I was safe in ordering but I still wasn’t able to get anything done.
By Geri W.
Merchandise never showed! They do this to everyone! Bs company! Absolutely scamming people in purpose They string u along to think u r gonna receive it with every excuse until ur buyer protection is almost up then say they sent it then when it doesn’t show then it’s to late to get ur money back with paypal. $119.95 LOST!!! So mad!!!
By Gene
I ordered contacts on 8/16/19 and now it's almost Christmas and I still havent received my contacts...DO NOT ORDER FROM THIS SITE/COMPANY. VERY DISAPPOINTED $38.48 WASTED 61490382730 CHRISTINE DAVIS
By Christine D.
DO NOT BUY FROM THIS SCAM BUSINESS!! I ordered contacts from Brighteyes in April 2019 and i still have not gotten them or a refund. They sent me a reminder text message saying i havent ordered for awhile and wanted me to order again! I couldnt believe it. They did finally reply to the SEVERAL emails i sent them regarding how unhappy i was(probably just to shut me up!) they tried saying they were backed up and said i would get my contacts but 8 months later, still nothing.!! -Brenda Lynn
By Brenda P.
I paid for and put in an order for 4 pairs of 1 yr contacts and NEVER got contacts. It was in June last year so now it’s over a year . They tell me they’re on itandNOTHING.. out100$ fornothing!!myorder 13938 from june7!
By Tracy S.
I purchased 2 pairs of contacts nearly 2 years ago and they never sent me my contacts or a refund! I have sent them email after email and they keep saying they will get back to me asap and then never do! This is so infuriating and absurd because it is THEFT plain and simple!
By Kim
They took my money and never even sent the product, now their website doesn't exist????
By Ail A.
Ordered 2 pairs of contacts in May of 2018 have never received them excuse after excuse no refund no contacts I say black ball this company
By Becky M.
