Great customer service
Great customer service! They give you free bottles if you are dissatisfied with what you get. No questions asked. Each box is created for your preferences and they tailor the wine to your taste.
By Liz S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
63 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bright Cellars is the monthly wine club that matches you with wine that you’ll love.
Bright Cellars (brightcellars.com) has 63 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 48 reviews with 5 stars · Clear filters
Great customer service! They give you free bottles if you are dissatisfied with what you get. No questions asked. Each box is created for your preferences and they tailor the wine to your taste.
By Liz S.
Great wine delivered to your house every month!! We love the service and highly recommend
By Johanna
Bright Cellars does a great job of giving you exactly what they promise with their products ... and their customer service is above & beyond. So refreshing in today's marketplace.
By RC
I received a service call from Heidy asking about how I was enjoying my current box, and she couldn't have been more knowledgeable, helpful or informative.
By Geoffrey
Never been disappointed in the wines I’m sent . Especially their special boxes like damaged label .
By Laura P.
I like the concept/ business model and they have an excellent, responsive, and knowledgeable customer service team.
By Crystal
Customer service was helpful and quick to respond to my questions and issues I had run into with my order.
By MM
Excellent customer service and the wines come right to your door.
By Kelley L.