Big mistake...
I join previous commentators in saying that the service was just terrible. Bridelily.com doesn't even understand what clients need or how to help them. Going to this store was a big mistake and I will not repeat it :c
By Kolya K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
128 reviews
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Bridelily is a premier online retailer specializing in wedding dresses, bridesmaid dresses, prom gowns, mother-of-the-bride outfits, and evening wear. We're dedicated to making every woman feel beautiful and confident on her special day.Our Collections: Wedding dresses, bridesmaid dresses, prom dresses, evening gowns, mother-of-the-bride dresses, and special occasion attire.Global Shipping: We proudly serve customers in the US, UK, Canada, and worldwide, bringing elegant bridal fashion to brides everywhere.At Bridelily, we believe every woman deserves to feel stunning on her most important occasions. Let us be part of your special moments.
Bridelily.com (bridelily.com) has 128 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
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I join previous commentators in saying that the service was just terrible. Bridelily.com doesn't even understand what clients need or how to help them. Going to this store was a big mistake and I will not repeat it :c
By Kolya K.
Return policy was horrible. I lost so much money
By Cheryl
Dress to not look at all as it did on the website
By Poohlover1016
The dress is beautiful and appears to be well made, but it didn’t fit my daughter. We both reached out to inquire about returning it but seemed to receive basic form letter answers which did not address the questions we had. It was very frustrating.
By Tricia A.
the sleeves wear very poor and not made very well and are falling off.
By Hawra A.