Ancient platform
Ancient platform. Been taken over by LEGO does not make it better, it is even worse now.
By David V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
109 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bricklink is the world's largest online marketplace to buy and sell LEGO parts, Minifigs and sets, both new or used. Search the complete LEGO catalog & Create your own Bricklink store.
BrickLink (bricklink.com) has 109 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 62 reviews with 1 star · Clear filters
Ancient platform. Been taken over by LEGO does not make it better, it is even worse now.
By David V.
El producto recibido no se corresponde con el anunciado. Compré este producto en Brickelecom porque las imágenes y características de la web mostraban un equipo diferente. Sin embargo, el producto que he recibido es un ADM Air Cooler, claramente distinto al que aparece en el anuncio. He realizado fotografías tanto del producto anunciado como del producto recibido y la diferencia es evidente. Además, en la web se anuncia el producto con determinadas características e imágenes que no coinciden con lo que finalmente se entrega. Me parece una práctica muy poco transparente. Espero que la empresa se haga responsable, facilite una devolución y me reembolse el importe íntegro, incluidos los gastos que correspondan. No recomiendo comprar hasta que la empresa aclare esta situación.
By Soraya G.
running my store on bricklink is beyond frustrating. paypal sucks. and reporting problems to bricklink support results in copy-paste messages that indicate they DID NOT READ. there is zero solution in their responses. I'm in the hospital for an emergency surgery and they are busy trying to steal fees and tax from me. im not refunding $65 when i was paid out $59. everyone gets to lose their fees. the facts that they still have basic problems like this is insane! i'm NOT doing anything unusual and the fact this glitch is here means there is no one with a brain fixing anything there.
By DigitalHippy
Be VERY careful buying from this site. Some sellers are ok, but some will send you broken pieces, pieces colored on by markers and VERY sun damaged pieces.
By Andreas Krogh C.
I bought an item from Bricklink, seller had great reviews. I paid for the item and sent an email that I paid. Seller didn't respond, I assumed the item would arrive in the post. Next thing, the order is cancelled by the seller, he says I didn't pay or communicate both wrong as the money was gone from my bank to him and I had sent an email. Huge drama then to try to get a refund and a complete waste of my time. Avoid Bricklink.
By Mrs Emma C.
to start selling on this side, is impossible, and the questions they want answers to, is borderline GDPR problems. I give up, and find another place, and would advice others to do the same
By Peter S.
I honestly can’t believe this is how this platform works. I came here to sell LEGO, not to play some kind of artificial “earn your right” game. Forcing new users to buy something first just to be allowed to sell is completely backwards. It makes no sense from a user perspective and feels like unnecessary gatekeeping. Not everyone wants to waste time and money on a random purchase just to unlock basic functionality. This system doesn’t build trust — it just creates frustration and drives new sellers away. There are plenty of other platforms where you can list items instantly without jumping through hoops. If you actually want to grow your marketplace, maybe start by making it accessible instead of putting arbitrary barriers in front of people who are ready to sell. Very disappointing experience.
By Manuel M.
I,m relatively new to buying on BL, I wanted to make a purchase from Germany being posted to the U.K. no postage was displayed on the purchase screen so I had to confirm the purchase before even knowing the cost, relying on the seller to be honest. When I received the invoice the postage was 4 times what it should be so obviously I told the seller to cancel the sale. I then received a black mark against my account for non payment, nothing being said about the seller trying to profit from postage costs. I contacted BL thinking they would remove the feedback but they didn’t want to know, never mind reprimanding the seller! On closer inspection of the sellers feedback he has 150 negative reviews for doing exactly what he tried to do to me, basically if you don’t pay the invoice your blackmailed at the threat of a non payment against your account.
By Kev H.