BreezelineReviews of breezeline.com

On time, knowledgeable, polite, in and out quickly

As a customer since 2020 Breezeline has provided reliable fast internet. Though their rates have steadily gone up, I switch to their basic plan as their high speed services were not consistent. The basic plan if affordable and is able to run my various FireTV's, Computers and Camera. I have been very pleased with support. Some customers are going to Star Link which I have compared. The sustained upload / download speeds and latency are not worth the cheap price. I like my solid fiber.

Service techs great. Service bad

Your Equipment doesn't do what its suppost to do!

The technician was great. (Kevin #3664) However the issue at hand should have been resolved in a more timely manor! My elderly grandfather was left without a phone line or internet, there is absolutely no service in his area, so he was left with no communication for 3 full days, I understand it was a weekend but it should have been priority on Monday, the wait times are terrible when calling and the operators do not speak English! The 5 stars goes out to the technician! As far as breezeline, DO BETTER for your elderly community!!!

The rendezvous went very well, the technician was knowledgeable and he explained everything to us

After multiple frustrating days on my computer in support chat room hell, I finally found via a web search a support phone number for business customers and called it despite being a residential customer. Including phone wait time, my issue was resolved by a real person in about 20 minutes. Since there was a positive outcome, it was worth the wait! I would not recommend Breezeline. Very poor support when you need it.

Breezeline provided outstanding service from start to finish. They were professional, knowledgeable, responsive, and truly cared about making sure everything was handled the right way. The communication was excellent, and they went above and beyond my expectations. I highly recommend Breezeline to anyone looking for reliable, high-quality service. Thank you for such a great experience!