They are efficient and know thier…
They are efficient and know thier product and how to service it. On time - actually early and very good communication.
By Philip G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
573 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Breezeline is the eighth-largest cable operator in the United States, providing residential and business customers with Internet, TV and Voice services in13 states.
Breezeline (breezeline.com) has 573 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
573 approved reviews, newest moderated first
They are efficient and know thier product and how to service it. On time - actually early and very good communication.
By Philip G.
Tech was great, but to evaluate the system via phone or online was very time consuming (over 2 hrs.) To set up appointment to install new equipment and to review my program and billing!
By Deborah Prescott H.
the most horrible customer service EVER seen in my life
By Kathryn E.
I liked your people that came out and did the work. Very professional and very knowledgeable. I didn't like my phone conversations with your phone helplines.
By Thomas C.
My bill was suppose to be $35/month as I signed up for auto pay and paperless. I was billed $50 and did pay that.
By Carl
The technician was right on time and quickly performed the installation of internet, TV and phone. Friendly and courteous. A good experience.
By Randy L.
I work from home and my work laptop uses a VPN. While I was in the middle of an email, the technician changed my modem and I lost my connection. He left when I called my company's support team. I opened a Breezeline support ticket within an hour after he left. They refused to return my old modem so I could work, and I called them a number of times during the day without resolution. I opened my ticket on Friday morning, it was supposedly marked as urgent and I did not receive a call back. On Monday I called and they opened an urgent "complaint" ticket. It is Thursday and no one has contacted me. I had to leave my home and go to my daughter's house in another state to be able to work. My condo association forwarded my information to their account rep on Wednesday. Waiting to see how long that will take.
By S P S.
Very easy and professional set up of our internet
By sandra W.